Commit to a Leadership Continuity Plan
by Scott Albraccio When your senior executives move on to lead other credit unions, does your board and management consider it an honor? These types of moves could reflect well on your credit union’s [...]
by Scott Albraccio When your senior executives move on to lead other credit unions, does your board and management consider it an honor? These types of moves could reflect well on your credit union’s [...]
By Michael Daigneault Consider a typical board meeting. There is a call to order, some chairman and CEO remarks, committee reports, a call for old and new business, then adjournment. Did you ever realize a [...]
By Tom It’s very possible that credit unions and smaller banks could lead the way when it comes to technological innovation, and that’s a good thing if they want to attract the new [...]
BY DAN RUTHERFORD Sunday is Mother’s Day. Thank me later if the date slipped your mind. As we take the day to celebrate all that our moms do for us, let’s not forget [...]
Since the depths of the great recession in 2008, “used car values” have risen to and have remained at historically high values. The primary cause for these unusually high used car values has been a [...]
Grass is growing, trees are greening, days are longer – it must be the start of … severe weather. The arrival of spring means increased likelihood of thunderstorms, flash floods, hailstones and tornadoes. And hurricane season is [...]
In the latest May issue of Credit Union Magazine, the Credit Union National Association's BITS Liaison Task Force detailed how cybercriminals are using malware, phishing, and social engineering to steal information from credit unions and [...]
by: Mark Schwanhausser A client reached out the other day because he noticed that we’re in the process of unveiling a new title for my practice area. From here on, you’ll predominantly hear [...]
by Keith Leggett At one time, NCUA required that any converting credit union include the following information in any disclosure to its members. EXPENSES AND THEIR EFFECT ON RATES AND SERVICES. Most credit union directors [...]
by Ron Daly I caught a look at this article from BankInnovation about Bank of America's mobile users. Recently, BofA Senior VP Marc Warshawsky disclosed that the number of mobile logins to their electronic banking [...]
by. Konrad Christensen In an effort to save money and be more efficient, 42 states in the U.S. now direct deposit monthly unemployment benefits to out-of-work consumers on reloadable prepaid cards, rather than mailing [...]
by. Mark Arnold Data conversions and technology systems. Just the thought is enough to make some financial institutions cringe. It’s not just the million of technology and project details that is challenging about a [...]
Fraud is a issue that will probably never go away. So it will always be on the forefront of financial services' "to do" list. In today's world of online and mobile solutions, it is [...]
A vendor-client relationship is just that, a relationship. And all relationships require open and honest communication. How does that develop between vendors and clients? It starts with the vendors themselves – and more often than not, [...]
This is the question I dread and can always count on being asked. Whether at family functions, church picnics, school events, or other social gatherings, people want to be able to figure you out and [...]