Banking on Members’ Doorsteps
A tiny Texas credit union offers a banking delivery service to members and non-members alike. Could this be the answer to the branch-building dilemma? If so, this is big.. “Where and when can I meet [...]
News Archives
Renaming Your Credit Union – A Gutsy Call
How hard can it be? So many have done it successfully. Red Canoe, Veridian, Navigant, Trailhead – and those outside the credit union industry like Ally Bank, Orion Bank and a host of others. So back [...]
How to Destroy the Credit Union Movement
If you were to turn to the dark side and decide to destroy the credit union movement, here is how you would do it. Simply put, you would do nothing. You would smile, pat the [...]
Are You Ready to Join the Club?
Starting my first job at the credit union was like walking into high school for the first time, intimidating. Picture extremely long, brightly lit hallways, new teachers and a lunch room full of strangers (friendly [...]
My Gut Tells Me You May Not Like This Post
by Matt Monge All of you out there who blog know there are some posts that everyone else in the world is going to think are rubbish. Absolute rubbish. (You’ll just have to imagine [...]
Flexibility in Mortgage Disclosure Rule
by. Keith Leggett A coalition of 12 trade groups sent joint letters last week to Reps. Steve Stivers (R-Ohio) and Ed Perlmutter (D-Colo.) thanking them for their help in urging the Consumer Financial Protection Bureau ([...]
Don’t Miss This Cross-sell Opportunity
Do you wish your customers a happy birthday? It’s a chance to make a cross-sell offer and to strengthen the banking relationship with your bank customers or credit union members. Obviously, your message shouldn’[...]
The CUSO Made Me Do It Is No Defense
by. Henry Meier On Thursday, the National Consumer Law Center sent a letter to NCUA criticizing 9 federally chartered credit unions for engaging in pay-day lending practices. This was not the first time the Center [...]
Mobile Photo Bill Pay Adoption is High, But Transaction Values Are Not
by. Philip Ryan Mobile photo bill pay is seeing faster adoption than traditional bill pay, and is also beating traditional bill pay in usage on the smartphone, according to data from the mobile software development [...]
Plan Your Best Strategy with These Five Trends
When it comes to your credit union’s growth in tomorrow’s economy, it’s all too easy to slide into the attitude of “prepare for everything and hope for the best”. It’s an [...]
Reinventing Your Business Development Program
Nearly every financial institution nationwide offers business services, comparable products, financial management guidance, lending packages, online services, etc. to attract and retain consumers. Establishing a Business Development Program that appeals to today’s businesses, however, [...]
Spring Used Vehicle Market Review
The number five has some interesting associations. It is a prime number (also a Fibonacci, Pell, and Markov number for those with a math background); biblically, five is the number of grace; and in pharmacology [...]
One Piece of Advice to Put Your Credit Union on Center Stage
by Bo McDonald American Playwright and Novelist Thornton Wilder once said: “In advertising, not to be different is virtual suicide.” Credit unions will often ask me for one thing to improve their marketing. I tell [...]
Top Smartphone DR Apps
by Robin Remines There are apps for everything. Are you wondering what the best DR apps are? This post is for you. One of my favorite things to do while at a client site is [...]
NCUA: “The Empirical’s New Clothes”… Derivatives
Part I - Ignoring A Scandal by Jim Blaine A reasonable person can - and should - have several concerns about the latest round of proposed rule-making on derivatives from the NCUA. But, three concerns [...]