by Katie Alberti Embracing technology. It’s essential for any company to remain competitive. And in HR departments, it’s no different. Last weekend, members of the 2013 SHRM Technology and HR Management Expertise Panel [...]
I was checking through my Twitter feed the other day and came across an article from Credit Union Times which led me to shake my head in disbelief. The piece was focused on the progress [...]
I've said it before and I'll say it again: freelance consultants are a small credit union's best friend. All over the country, small- to medium-sized credit unions are locked in a daily struggle to do [...]
If you’ve never visited a Texas Roadhouse in your travels, you need to do so. You won’t leave without a smile. Servers, cooks, and hostesses dance in the aisles, peanut dust is at [...]
If your bank or credit union builds its brand around “being local,” then you need to think seriously about what will happen when you start closing branches. Because that day could be right around the [...]
Most credit unions don't take their member "onboarding" process for granted, but there are some instances where the task presents a few disheartening hurdles that could jeopardize a consumer's ability to easily join your [...]
by. Jim Marous With an increasing need for banks to increase revenues and decrease costs, optimizing every marketing contact has never been more important. In addition to leveraging multiple channels to generate a steady stream [...]
by. Henry Meier As I pointed out in a previous blog post, even though my father was able to get five kids through college and give himself the flexibility to play the occasional weekday game [...]
by. Steve Topper As the last of the top 20 banks in America to drop free checking, PNC’s gift to community banks and credit unions shouldn’t be ignored or go unused. You might [...]
As social media continues to evolve, more businesses are finding different ways to benefit from it. Listening, learning and engaging are still the three guiding principles to using social media for business. Now a fourth [...]
By Kristie Wimmer It was my great pleasure to visit the CUES Heartland Council (serving Kansas, Oklahoma, Missouri and Arkansas) in April, and present one of the nine 2012 CUES Outstanding Council awards to the [...]
I’m a firm believer that most good relationships start with a series of events and move through a natural progression starting with…Awareness (of that person or service), moving towards Interest, then Desire (or [...]
The Senate Finance Committee has released its Economic Security tax reform option paper containing a laundry list of retirement savings incentives among the possible tax reform options. The non-exhaustive list is just the latest indication [...]
The new movie Now You See Me is about Robin Hood-inspired magicians who use their magic to steal from the rich and give the conjured money to the poor. About 20 minutes into it, the [...]
By Tom Since we are unveiling our latest consumer research report tomorrow, “Growth and Revenue Potential for Emerging Financial Services,” this week, we have been closely following the news seeking stories about trends for emerging [...]
