News Archives

NAFCU Annual Conference and Retirement with Fred Becker

NAFCU Annual Conference and Retirement with Fred Becker

  With credit union attendees nationwide gearing up to attend NAFCU's 46th Annual Conference in Boston early next month (July 9-13), we invited NAFCU's President/CEO Fred Becker on the program to discover exactly what [...]

Three Myths about Gen Y (From a Gen Y-er)

by. Melanie Friedrichs Working at Andera, I hear a lot advice for marketing banks and credit unions to Gen Y. Most of it is genuinely good advice, but, as a Gen-Yer fresh out of college, [...]

The One Thing

The One Thing

by. Mark Arnold In a famous scene from City Slickers, Curly (Jack Palance) asks Mitch (Billy Crystal) “Do you know what the secret of life is?” When Mitch says no Curly raises his index finger [...]

Don’t Argue With The Expert

by. Mark Dudley Often times we hire people to do for us the things in life we cannot. For example, I lack knowledge on anything related to my car. If something is wrong, I take [...]

NCUA Refuses to Release Telesis LUA

by. Keith Leggett In a June 19th letter, the National Credit Union Administration (NCUA) denied a Freedom of Information Act Appeal regarding the disclosure of a Letter of Understanding and Agreement (LUA) between NCUA and [...]

Closing the Generation Gap: Baby Boomers

Closing the Generation Gap: Baby Boomers

Baby Boomers have long been an influential generation in the workplace, and it's not just because there are so many of them. This generation is typically competitive and optimistic. They are generally not afraid of [...]

Privacy Law vs Privacy Reality

Privacy Law vs Privacy Reality

Following the recent disclosure that virtually every American is being tracked and to some degree "investigated" with no cause, there has been a rash of quick judgments regarding the government's activities. History may paint Edward [...]

Ten Credit Union Marketing Myths

A white paper from CUNA Marketing and Business Development Council dissects, dispels and demystifies ten misunderstandings holding credit unions back. Once upon a time, credit union marketers wrote the monthly newsletter, organized the annual meeting, [...]

Point/Counterpoint on Loan Productivity: People vs. Technology

Point/Counterpoint on Loan Productivity: People vs. Technology

by GONZO Saturday Night Live immediately came to mind during a recent lending debate between Cornerstone consultants Jim Pinckney and Sam Kilmer at Gonzo HQ in Scottsdale. So, we offer up an installment of Gonzo’[...]

The CEO’s Role in Your Credit Union Crisis Communication Plan

The CEO’s Role in Your Credit Union Crisis Communication Plan

by. Robin Remines Every crisis offers your credit union a chance to deepen your relationship with your members. At first glance it might seem that the proper spokesperson would be the CEO/President since he/[...]