Good Ideas; Different Styles
by Anthony Demangone As you read this, I'll likely be giving a talk on ideas. 20 of them, to be exact. I love ideas. And I really love good ones. If you're reading this, chances [...]
News Archives
From Community-based to Values-based
by William Azaroff In June, I was lucky to get to spend a week in Copenhagen at a meeting of the Global Alliance for Banking on Values. This is a group of 25 community banks, [...]
The Future of ECM: The Elephant in the Room
Question: How do you eat an elephant? Answer: One bite at a time. I first heard this amusing question eight years ago from an enterprise content management (ECM) expert, Byron Aulick. He posed this in [...]
A Financial Institution Pinterest Success Story
by Mark Arnold Has your financial institution taken the plunge into Pinterest yet? Industry wide, the jury is still out on whether or not this social media platform is the right choice for financial institutions. [...]
Unite or Die!
by. Sean McDonald So I knew that my next blog post would be focused on CUNA’s “Unite for Good” campaign but for the life of me, I couldn’t come up with a catchy [...]
Will the EMV Liability Shift Really Impact Your Credit Union?
by. Brandon Kuehl By October 2015, Visa and MasterCard will shift fraud liability to the party (issuer or merchant) with the least secure method of processing transactions. For the purposes of this deadline, both Visa [...]
Should We Be Concerned About The Unbanked?
by. Steve Topper Every so often I encounter a news article voicing concern about the nation’s unbanked population. According to recent data from the FDIC, about 8.2% of U.S. households, or 10 [...]
Do Payroll Cards Hurt or Help Employees?
by. Amy He Following the ongoing lawsuit Natalie Gunshannon filed against McDonald’s for paying her wages with a payroll card, the New York Times writes about how payroll cards are a sticky alternative to [...]
Gen Y More Likely to Open New Accounts in Branches
by. Rob Rubin Financial marketers often assume Gen-Y is the most likely segment to open checking accounts online. Turns out that’s not true, and here’s why. When a community bank recently decided to [...]
Take a Fresh Look at Proven Solutions
There are a range of products that members may be interested in, may appreciate – may even have come to expect in recent years. You probably offer some or all of them to your borrowers or [...]
Increasing Leadership Capacity through Effective Meetings
I advise my clients to constantly consider ways to increase the leadership capacity of their organizations. Effective communication, especially in meetings, is an effective means to do so. Surveys of executives show that they can [...]
You Get What You Aim For
Prepare to hit a golf ball. Look to the right of the pin.Now hit a picture perfect swing. Where does the ball go? To the right of course. Now, use your remote control to [...]
3 Steps to a Tidy Home Lending Strategy
By Wallace Jones With home-buying season upon us, it is time credit unions tidy up their home lending message so they can hit the ground running as demand begins to increase during a traditionally busy [...]
What Women Want (From Banks and Credit Unions, at Least)
by. Julia Verbrugge As a member of Gen-Y, I'm keenly aware that women are a growing force in the workplace, and that they've become a majority on college campuses in America. This is fairly common [...]
Are Interest Rates Ready to Turn the Corner?
Are interest rates ready to turn around? Based on the predictable cycle of interest rates our expert analyst, Dr. Dan Geller, thinks that it might be time for interest rates to shift. Read his latest [...]