by. Zachary Ehrlich Auto rental insurance is hardly one of the deciding factors when searching for the right credit card. This is largely because while you look for the financial institution that will get you [...]
Credit union regulatory compliance is like deep sea fishing. Bear with us on this one. Each new regulation or law update is another fish, swimming around in the vast waters of the compliance environment. It’[...]
Today, 53 percent of consumers wouldn’t even consider switching to a credit union or bank that didn’t have a physical branch nearby. In fact, 51 percent say branch location plays a huge part [...]
While few are comfortable making long-term predictions on the housing recovery, given today’s delicate economy, there have been positive signs that the real estate market is improving. Both credit unions making mortgage loans and [...]
By Mike Neill A unique dedication toward member service stems from the Seven Cooperative Principles of Credit Unions. But every credit union has room for improvement. What if you could eliminate errors, reduce miscommunications, and [...]
by Arnold Ramirez Although an employee’s “harmless” venting via social media could potentially damage the reputation or credibility of an employer, California law now prevents employers from asking to require access to an employee [...]
by Ken Agle There is something about a massive storm approaching that brings both wonder and a bit of terror to those that lie in its path. Having spent a pair of hurricane seasons in [...]
by Tim Mislansky I used to love watching Family Feud. I mean the old Family Feud with Richard Dawson. He was a classic game show host. He got to parade around the stage. He got [...]
by. JiJi Bahhur On Monday, the Consumer Financial Protection Bureau (CFPB) released its first version of the 2013 Dodd-Frank Mortgage Rules Readiness Guide. The Guide is made for use by financial institutions of all sizes [...]
by. Joe Swatek Your magnificent marketing campaign can come to a crashing stop when responders reach your branches or customer service offices. It seems the staff can’t answer prospects’ questions or fulfill the promises [...]
Look around your home or office. What about this location makes you feel comfortable there? What makes you feel uncomfortable? These environments are second nature in how they affect us in our daily lives, however, [...]
by. Nicole Reyes In previous posts, I explained how fraudsters are right now honing their phishing skills in preparation for the U.S. migration to EMV cards, which will make counterfeiting cards nearly impossible. A [...]
According to Bank 3.0, in 2012, the average member visited a branch only 0.26 times per month or just 3.2 times per year. This is down from 26.5 visits per year [...]
I keep hearing at industry conferences, in trade publications, during webinars and such that credit unions are the "best kept secret" in their towns. Initially, this viewpoint is taken in a negative light as most [...]
A small dog, fireworks, and pig ear chews don’t mix. I’ll explain. Team Janning spent the better part of last night enjoying 4th of July fireworks in the town square. Just a few [...]
