Credit union members follow simple paths during their life cycle and adopt different consumer products at each stage, according to a new Filene Research Institute report. The report, "Big Data and Credit Unions: Machines Learning [...]
by Anthony Demangone At NAFCU's annual conference, I gave a presentation on "20 ideas in 90 minutes." The talk went well. People were energized. I was happy. After the talk, a credit union executive walked [...]
by Mark Arnold We took our family vacation this year to New York City. Broadway shows. Empire State Building. Statue of Liberty. Wow – everything moved so fast. It reminded us of a few lines from [...]
Do credit unions and digital media mix well? We find out in this most compelling interview with PTP New Media's James Robert Lay, as he discusses what credit unions can do to break their [...]
by William Azaroff At the Global Alliance for Banking on Values meeting I attended in June, I learned about and discussed many concepts. One of them was about the Banking Commons. My CEO, Tamara Vrooman [...]
The past five years has not been an easy time to be a young adult. Even now, with the recession over, many recent high school and college graduates are struggling to get that long-awaited first [...]
Most credit union boards are made up of unpaid volunteers. These volunteers shoulder a tremendous responsibility in the governance of their credit union. One of the key responsibilities of the board is to choose the [...]
In Your Credit Union I am sure they talk about being a “team player”, or “part of the family”, but does that include idea sharing and innovation ? My guess is not a lot of the [...]
by: nholland Yesterday’s ruling from the United States District Court of Columbia, rejecting the Durbin Amendment was a significant win for retailers and a very significant loss for the card payments industry. Apparently, the “[...]
by Julia Verbrugge As a member of Gen-Y, I'm keenly aware that women are a growing force in the workplace, and that they've become a majority on college campuses in America. This is fairly common [...]
by Robin Remines Let’s be real. Year after year your technology budget continues to increase and while you’re seeing results, the time to deliver/implement seems to be slowing down. In fact, it [...]
BY ROHIT CHOPRAA few weeks ago, we released new estimates on the size of the student loan market, which is approaching $1.2 trillion, with federal student loans crossing the $1 trillion mark. While there’[...]
By Karen Licker In addition to servicing, social media is an important forum for regular communication and marketing….especially among those customers looking to switch banks. According to our J.D. Power and Associates 2013 [...]
Memes. They're everywhere. Your friends text them to you sometimes. Buzzfeed articles are filled with them. They probably make you laugh. But do they have any place interacting with your brand? Internet memes have become [...]
In the last year, two major innovations have landed in radar of mainstream media: drones and 3-D printing. While they might sound like odd candidates for inspiring credit union innovation, both share more with our [...]
