News Archives

3 Tips On Compliance For Credit Unions In 2014

by Jane Pannier Compliance officers and others responsible for their credit union’s compliance program should be sure to place particular focus on three key areas in 2014. 1.       Enterprise Risk  – NCUA and the other [...]

CU Marketers’ Top Challenges

by. Theresa Witham The CUES School of Strategic Marketing I kicked off in Seattle Monday morning with attendees talking about their biggest challenges as credit union marketers. Many of the goals were similar. Others were [...]

Is Technology the Future of the Branch?

by. Heather Horrocks In a recent article by NCR Corporation they talk about “the branch’s love/hate relationship with technology” and debate the issue around technology killing branches suggesting that technology is actually the [...]

Mobile Malware: Faster, Better, Cheaper

by. Jeremiah Cahill Mobile malware attacks have increased more than six-fold in the past year, according to the third annual Mobile Threats Report from Juniper Networks. Given the scale of criminal opportunity, Juniper observes that [...]

How Can Our Credit Union Help the Community During a Crisis?

by. Michele Dowis So the disaster didn’t impact us directly… How can our credit union help the community during a crisis? Heroes…. It’s not just the firefighters and police officers you hear about [...]

Got CCM? Customer Communications Management Strategy

Despite the ubiquitous nature of mobile phones, tablets and computers we can sometimes feel disconnected even though we are always plugged in.  More and more information is shared across these digital wonders, and the pace [...]

Busy, Busy, Busy…

by. Anthony Demangone The world is busy.  We're all so busy.  Ask anyone how their day is, and you'll often get the following response: My hair is on fire!  Or, I'm slammed. An article I [...]

You Have To Have Heart(land)

by. Henry Meier Last I talked about the Heartland litigation, it was to bemoan the dismissal of the lawsuit which a group of credit unions and banks brought against the payment processor after hackers were [...]