Consumers are accustomed to seamless, instant money movement in many of their digital interactions. Yet, lagging systems modernization at many financial institutions has created friction and opportunities for nonbank disruptors. To shed light on how [...]
One of the few guarantees in life – besides taxes and hitting every red light when you’re running late – is uncertainty. There will be many times when the path forward is out of your control. [...]
Welcome to the CUInsight Minute, sixty seconds from our Director of Learning & Client Support Linda Lafortune with our favorite reads from the week. Mentioned: Engaging members at every stage of the credit lifecycle by [...]
There are key “moments that matter” throughout an employee’s tenure with their employer, ranging from onboarding and orientation to career development opportunities and more. Coaching and performance feedback are among the most important of [...]
Credit unions have embraced technology to enhance their services and streamline operations, but it’s not without cost. While this shift has brought numerous benefits, it has also opened the door to a growing array [...]
When attending industry events and conferences across the country, we often get asked how we started our credit union's nonprofit Foundation. The best way to explain how we did this is to start our story [...]
Elon Musk’s interest in — some might even say obsession with — financial services harkens way back to a wad of lost traveler’s checks. In Walter Isaacson’s new biography of the tech titan, titled [...]
CUNA and NAFCU wrote to the Senate Banking, Housing, and Urban Affairs Committee bringing awareness to critical credit union issues as it hears testimony from NCUA board nominee Tanya Otsuka. Otsuka--nominated in September to fill [...]
The Federal Reserve released its Beige Book Wednesday, revealing the near-term outlook for the economy was generally described as stable, or having slightly weak growth. Consumer spending was mixed, especially among general retailers and auto [...]
75 years is a significant milestone to achieve. It’s the diamond anniversary, the platinum jubilee, and the semi-sesquicentennial celebration. 75 years calls for grand celebrations, and the credit union industry will deliver exactly that [...]
In a world seemingly dominated by commercial banks and other financial behemoths, credit unions stand as a unique and enduring pillar of financial stability and community empowerment. This year marks the 75th anniversary of International [...]
Discussions on reaching Millennials and Gen Z have become commonplace in the finance world, but a micro-demographic group including individuals from both groups is establishing itself as a unique market for credit unions to reach: [...]
Credit unions are increasingly vulnerable to data breaches, with a staggering 88% of these incidents across all industries being attributed to employee mistakes. A balance must be struck between technical security solutions and creating a [...]
Repossession and recovery risk management is a crucial aspect of the lending and financial industry. As lenders and credit unions strive to balance their portfolios and recover outstanding debts, they must navigate complex regulations, establish [...]
Imagine I am standing in front of you. I would ask you this question … “By a show of hands, how many of you have ever experienced Imposter Syndrome?” Before you could either raise your hand [...]
