by. Ric Carey and David Kerstein Small businesses represent banks’ best opportunity for higher spreads, improved fee income and superior relationship profitability, yet we find that few banks are actually succeeding in doing what it [...]
We all have so much information at our fingertips now. In the era of Big Data, we have reams of information about every customer and every transaction—wave after wave of knowledge that’s constantly [...]
For many people, the cooling temperatures and changing leaves signal such pleasantries as football season and big turkey dinners. To the credit union's operations officer, those changes are just as likely to signal the impending [...]
Let Mortgage CUSOs Shine Needed Light on the Importance of This Line of Business Did you know Thomas Edison was fired from his first two jobs for being “non-productive,” and as an inventor, he made [...]
By Bo McDonald “But we’re too small.” A phrase I hear muttered all too often among those who compete against the “too big to fail” banks. We all like to root for the little [...]
by Greg Crandell I’ve got good news and I’ve got bad news. The good news is: very few people unsubscribe from email campaigns. The bad news is: very few people unsubscribe from email [...]
by Michele Dowis How current are your supplies? Do you have a bin of supplies that are “ready for a disaster”? Have you checked the contents of your credit union disaster supply kit lately? Any [...]
by. Katie Marisic With all the new regulations about to go in effect in the coming months we thought we’d give you a little break from the normal updates and let you sit back, [...]
by. Steve Rodgers When it looked like we were headed into a deep, dark recession about five years ago, a lot of credit unions reacted by freezing salaries. In 2008, about 23% of credit unions [...]
In recent strategic planning sessions for two different clients, I was visiting with the respective CEOs prior to the session. In each case, one of the outcomes both of them desired was a definition of [...]
by. Holly Petraeus When it comes to tricking you out of your money, for scammers it’s Halloween all year long. In 2011, an estimated 25.6 million adults (10.8 percent of the U.[...]
by. Simon Zhen In the past year, the average basic checking account fee at the top 10 U.S. banks (by deposits) has risen from $9.29 to $9.99 as banks continue to revamp [...]
The stopwatch is ticking away. There’s only about two and a half months left before the implementation date on the new CFPB rules. There’s lots of uncertainty and the most remains around the [...]
Anyone can tell a story, right? There are the great storytellers some of us grew up with like Theodor Seuss Geisel, or the original Curious George books by Margret and H.A. Rey. And then [...]
As I divulged last month, I am a football fanatic. I recently took my annual fall road trip to the mecca of college football mecca – The University of Notre Dame. Whether you’re a Fighting [...]
