According to Nielsen, more than 90% of consumers say that word-of-mouth is the top reason they buy a product or service. That’s why sites like Angie’s List, Yelp and Google Reviews are so [...]
By Nikki Griggs, Marketing Manager, NAFCU Services. What do Tickle Me Elmo, Ed Hardy, and the Atkins Diet have in common? They are all fads! They have come in gone in their 15 minutes of [...]
By Kent Moon Lenders need to be prepared for continual and often rapid shifts in the economy. One such change is increasing interest rates, an abrupt wake-up call that is occurring. The average rate on [...]
By Emily Maxie Today, we're presenting a guest blog post from our friends over at Credit Union Resources. Steve Gibbs, CUCE, BSACS, AVP Shared Compliance, shares some great tips on how to create a culture [...]
My Baby Boomer-generation boss (she's very young for a Boomer!) manages this Gen Xer very, very well. And, to my knowledge, she hasn't yet read the book Generations Inc. by Meaghan Johnson and her father, [...]
Does this sound familiar? Board: “Social Media and young adults are a strategic initiative this year.” You: “Awesome! Our whole team will be excited to work on that and I think it will be great [...]
Executive consultation or “coaching” is an important tool for building leadership capacity and creating a culture of learning and growth. Stanford Business School recently surveyed more than 200 CEOs, board directors and senior executives of [...]
Responsive web design is among the hot topics about which many communications professionals, including credit union marketers, are chatting about today. The goal of this technology-centric strategy is to engineer digital properties (websites, blogs, online-banking [...]
By Mark Arnold Most businesses and industries, at some point, run the risk of slowing down and stagnating. Bereft of new ideas and fresh blood, they face a slow downward spiral that descends from excellence [...]
By Henry Meier One of the little chestnuts tucked away in the Congressional wish list that is Dodd-Frank is a requirement that financial institutions promulgate guidelines for assessing how good a job financial institutions do [...]
by. Linda Webb-Manon In South Plains, Texas, cotton is king. And many residents in the rural community of Lamesa work the land for their livelihood. Exceptional drought, however, has put many local farmers in a [...]
by. Tina Powers Owning a home is still the American dream for most people. According to JP Morgan Chase survey published this spring, 87% of Americans found they dream about owning a home, 66% said [...]
by. Anthony Demangone Recently, NAFCU held a strategic planning session with our management team. We threw around the idea of "extreme member service." But then someone raised a good point... Just what does that term [...]
Investors, highly focused on the economic data, had a lot to consider this week. The Economic Calendar was packed, and nearly all the major reports exceeded expectations. Stronger economic growth is negative for mortgage rates, [...]
by. Brendan Reimer Italy. Wow. The country is beautiful, the people are passionate, and the co-op sector is incredible. This summer, I had the great privilege to be invited by Vancity to join their two-week [...]
