News Archives

Mobile payments gaining consumer traction

The mobile payments industry has continued to gain traction in the past 12 months, according to the recently released 2014 Mobile Payments State of the Industry Report. Smartphone use, the report says, is nearly ubiquitous [...]

How will the new QM rules affect your credit union?

by. Michael Corn January 10 marks the beginning of a new ballgame for credit unions making home loans because that’s when the new qualified mortgage rule required under the Dodd-Frank Act takes effect. There [...]

Make marketing a profit center

Make marketing a profit center

By Roy Page Is your marketing department a cost center or a profit center? Or to put it simply: are you improving your credit union’s financial performance or just spending money? Because credit unions [...]

Cut a week off your project schedule

by. Joe Swatek I’ve worked on thousands of projects for financial institutions so I can say, in my experience, if there is a project delay it often falls under the Number One Cause. If [...]

Bring money transfer options in-house

By Craig Sauer More than 80% of consumers who conduct a person-to-person (P2P) transaction through MoneyGram International also have a traditional banking relationship. "They want to use their financial institutions, but they just don't offer [...]

Are largest banks getting a Dodd-Frank pass? You bet.

People are justifiably outraged by the incompetence with which the Government has rolled out the Affordable Care Act.  From cancellation notices to botched websites, the Government has played right into the hands of those who [...]

Why drive a cohesive common bond?

Why drive a cohesive common bond?

I recently read a research paper entitled “Social Resilience in Online Communities: The Autopsy of Friendster.” The paper explores thought-provoking findings with regard to the strength of network connections required for online social networks to [...]

Don’t be afraid – you are not alone

Don’t be afraid – you are not alone

Since the creation of the Consumer Financial Protection Bureau (CFPB) concerns have been voiced about the need for transparency in its operations and procedures. A report released in September by the Bipartisan Policy Center highlighted [...]

Staff retention remains high for credit unions

by. Craig Sauer Credit unions have avoided an uptick in staff turnover, even as the economy continues to rebound, according to the 2013-2014 CUNA Turnover and Staffing Report. The overall turnover rate among credit unions [...]

Fall spending up thanks to back-to-school shoppers

by. Jeff Falk Consumers increased spending in August, responding well to back-to-school shopping offers, seasonal clearance sales, favorable weather and an earlier-than-usual Labor Day holiday. According to a recent spending report, the year-over-year overall dollar [...]

Real-time payments expected to take strong hold by 2018

by. Dan Kramer In a recent ACI Worldwide survey, 200 financial industry professionals were asked their opinions regarding mobile services, real-time payments, and the factors hindering both. The survey polled executives of commercial and retail [...]