by. Lisa Hochgraf My husband recently phoned me and wanted to "talk headlines." As a university professor, he has to publish papers to keep his position, and that night he needed to develop an abstract [...]
by. Mike Lawson In part two of our straight-talk on marketing conversation with The Financial Brand's Jeff Pilcher, we dive deep into effective uses of social media for FIs, mobile banking's game-changing future, and the [...]
We make a lot of excuses at credit unions and banks, especially when it comes to a lack of growth. But excuses are crutches. It’s time we stop using crutches and start walking into [...]
A month has gone by since I posed the “dreaded question”: Where do homebuyers come from? Quick review. They come from three places: non-owner/non-renters (NONRs), renters and current homeowners. First-time homebuyers emerge from the [...]
What products and services does your credit union offer to the people within your community? Traditionally these products may include checking and savings accounts, auto loans, mortgages, credit cards and electronic services such as remote [...]
According to the Chinese calendar 2014 is the Year of the Horse. The horse is considered strong and naturally lucky when it comes to money resources. So using good “Horse Sense” about dealing with the [...]
By: Dan Green Mortgage industry ups and downs are nothing new, it being one of the more cyclical financial service segments. This makes it fascinating and interesting: mortgage companies require careful, thoughtful management in order [...]
by Fatemeh Fakhraie Movember started in Australia in 2003, and has since grown into an international movement for men’s health. The premise is simple: men grow out their mustaches every November (now known as “[...]
by Dennis Agle The sixth in a series of posts on the new mortgage servicing rules. CFPB has issued the Final Rule for Mortgage Servicing, which takes effect January 10, 2014. Among the numerous changes [...]
by. Lois Hansen The video should be nothing special. It’s an espresso machine doing what espresso machines do. But to see the Top Brewer by Scanomat is to desire the Top Brewer by Scanomat. [...]
by. Henry Meier Much of what the CFPB has done so far is mandated by Congress. We will start to see just how far reaching its powers are when it comes to promulgating changes to [...]
by. Anthony Demangone Everything is risk management. Everything. Do you invest in new software? Expand your branch network? Expand training? Every decision involves some variation of a cost-benefit analysis. That's why I believe NCUA's recently-issued [...]
by. Ron Shevlin Management ideas come and go. Unless we’re talking about the net promoter score, which has come, but hasn’t left. It’s the cockroach of management metrics. For the life of [...]
by. Cynthia Rogstad When it comes to having internal audits performed at your credit union, you have options. Some credit unions have internal auditors on staff, while other credit unions elect to outsource their internal [...]
The mobile payments industry has continued to gain traction in the past 12 months, according to the recently released 2014 Mobile Payments State of the Industry Report. Smartphone use, the report says, is nearly ubiquitous [...]
