News Archives

Gamification: Three steps to foolproof engagement

by. Wayne Conte Although the concept has been around for decades, the term “gamification” was coined in 2002 and exponentially gained popularity around 2010. Gamification is the use of game mechanics to engage users and [...]

Credit union workspace – Born out of disaster

Credit union workspace – Born out of disaster

by. Robin Remines It’s not unusual for there to be positive changes after a crisis.  Sometimes new laws are put into place to protect us and other times people and organizations find a way [...]

Big data offers great promise

by. Craig Sauer Many CUs won’t get involved with big data because of a lack of resources, but that’s a short-sighted approach. Don’t let the magnitude of “big data,” or uncertainty over [...]

Are you getting brand update notifications?

Are you getting brand update notifications?

Slowness. Freezing. Inefficiency. Not connecting. All are symptoms of a computer operating system or program when it is in need of an update. Most often the update notification appears but you have no idea what [...]

The future is channel agnostic

by Bethan Cowper The financial industry has faced multiple challenges in recent times, from advancements in technology to the increase in consumer education and expectation. This has led to the rise in the methods available [...]

Is “thank you” now a catch phrase?

by Molly In our busy world the please and thank yous have lost their way. If you think about it, the use of the word “please” is totally self-centered. Would you “please” …(finish the sentence) [...]

Leadership and gratitude

by. Anthony Demangone "When eating bamboo sprouts, remember the man who planted them." --Chinese Proverb Gratitude is a path to serenity. It is a basic component of happiness and contentment. It is good business? Yes.  [...]

Building a culture of thanks

I’m a big believer in enjoying each season of the year in its own time. That’s why you won’t see me joining the bizarre ritual of those that put up their Christmas [...]

From conflict to collaboration

by. Sean McDonald I just got back from a completely “unplugged” vacation!  Two things about that: 1. If you’ve never done it (I mean a complete and total break from cell phones, laptops, i-whatevers, [...]

3 things I’m thankful for

by. Henry Meier Many people, including my wife, accuse me of being a glass half-empty kind of guy.  In fact, I’m just a realist.  For instance, Thanksgiving is my favorite holiday, although Madison Avenue [...]