By Tom Tennant The question is expected. It is delivered well before the last ornament is placed on the tree. Before the stockings are hung. Before the wassail is mulled. “Daddy, how does Santa deliver [...]
The Consumer Financial Protection Bureau (CFPB) issued a rule requiring easier-to-use mortgage disclosure forms that clearly lay out the terms of a mortgage for a homebuyer. The new “Know Before You Owe” mortgage forms will [...]
by. Barry Dayley Structural changes in the banking industry initiated by consumer demand and the convergence of financial services have forever changed the credit union landscape. In the past 2½ decades, the depository intuitions’ share [...]
by. Robin Remines Cyber-attacks, DDoS or otherwise are continuing to increase against credit unions. The industry has escalated attempts to educate credit union leaders and technologists on ways to protect their infrastructures but we continue [...]
by. Jim Marous The 2014 Top 10 Retail Banking Trends and Predictions are compiled from more than 60 global financial services leaders including bankers, credit union executives, industry providers, financial publishers, editors and bloggers, advisors, [...]
by. James Robert Lay I enjoyed participating in the Digital Insight, Barlow Research and Banking.com Twitter Town Hall chat. The discussion revolved around findings from Barlow Research in the small and home office market. [...]
by. Henry Meier The NCUA issued a joint statement with the Federal Reserve, the OCC and the FDIC on Friday reiterating a point that any one who reads this blog or who takes advantage of [...]
The real estate market is shifting – and for credit unions, opportunity is knocking. Over the last several years, many credit unions have witnessed a big boost in members who wanted to refinance their homes to [...]
Over time, loyalty has become a central priority among credit unions. We’ve embraced our role as people-centric institutions and devoted resources to exceeding member expectations so that they’ll keep coming back. And it’[...]
Harvard Business Review recently published an article, Triple-Strength Leadership, by Nick Lovegrove and Matthew Thomas, which addressed how a career that includes experience in the private, public and social or nonprofit sectors helps to develop [...]
By Bo McDonald Did you ever sit down with your team and ask “how can we create a better user experience?” It ends up being one of those meetings where things get sidetracked and you [...]
By Mike Corn In rare agreement, the Mortgage Bankers Association, CUNA and NAFCU have all expressed they are pessimistic about the new QM rules taking effect in January. Banking and credit union trade groups alike [...]
In a recent blog post (Strategic Planning in Banking: What a Joke), Ron Shevlin noted the following: “Q. What do a lot of banks and (especially) credit unions do every year at strategic planning time? “[...]
It's the holidays and millions more shoppers are going to be buying presents online. With the ever increasing influx of shoppers means there's also an ever increasing influx of online scams out there. To combat [...]
by. Henry Meier Well, you can add guidance on ensuring that your social media complies with consumer lending laws and regulations to the task list for your compliance officer or, as I know is more [...]
