It’s a marathon, not a sprint
It seems like every week brings another attack on the credit union tax status. One of the latest comes courtesy of a study by The Center for Public Integrity on the allegedly cozy relationship between [...]
News Archives
And the winner is!
In November I proposed a challenge that I hoped would help to identify top regulatory issues or burdens faced by credit unions. To the winner of the challenge I promised to pay $500.00. Today [...]
Consolidation, taxation and concentration in top credit union systems worldwide
Consolidation. What drives this? What will the future look like? Where will this end? The United States, Canada and Australia have exhibited decreasing numbers of credit unions for years as the small ones merge into [...]
Resolutions: 4 reasons why I love them…
by. Anthony Demangone Happy New Year, everyone. May your 2014 be filled with love, good health and happiness. Now, what about those resolutions? There are some that don't agree with resolutions. Not me. I love [...]
Four marketing tips to guide you into 2014
It’s here! Happy 2014! If you are like most financial marketers, you are probably already off to the races. In fact, at most credit unions and banks the marketing department started their 2014 initiatives [...]
Are your members banking around?
by. Scott P. Wallace The 2014 Deluxe Exchange Conference offers crucial advice on the most pressing topics in financial services. Use code NASC14 to register » The level of consumers who use multiple financial institutions is [...]
Four tactics for hiring the right part-time tellers
by. Lana J. Chandler Hiring the right part-time tellers is one of the more challenging components of managing a branch. The people you hire have a huge impact on client service, sales, productivity, and even [...]
2014 digital marketing trends for credit unions
Get a jump start on 2014 with the online, digital, mobile and social marketing trends identified by leaders is the financial industry. by. Christopher Rinaldi According to a recent informal survey, financial institutions will be [...]
The Volcker rule, then and now
Paul Volcker has long been regarded as a giant in the financial services industry, and with good reason. He was likely most influential during his tenure as Chairman of the Federal Reserve during both the [...]
Breaking down barriers to ensure credit unions and our members continue to prosper
One of the most essential functions for a financial institution, credit unions included, is the ability to accept deposits from consumers. Across the country, a rallying cry to consumers is: “Save your money!” Those who [...]
Credit unions role in resolutions should focus on financial wellness and rewarding members smart habits
I’m willing to bet that most of you did not know that January gets its name from Janus, the double-faced Roman god who looks backwards into the old year and forwards towards the new. [...]
An enhanced member experience can start with the statement
Leveraging technology to transform account statements into dynamic member-centric relationship builders We are all aware that a monthly account statement is one customer communication that has the potential to build strong and loyal relationships with [...]
Succession map maintains momentum
By Rick Uhlmann Bob Trunzo took the reins of CUNA Mutual Group yesterday, as planned. Emphasis on as planned. Departing CEO Jeff Post and our board of directors had mapped out plans for this transition [...]
Start the New Year by reinventing your financial institution
by Mark Arnold The 2014 goals for your financial institution are probably already set. Hopefully, many of those goals involve changing your bank or credit union. Because if you are not changing, you are not [...]
Holiday ads for moms and why we love them
By Shari Storm I’m often asked to speak on how to capture the most powerful market—MOMS. Moms are a fantastic market segment for credit unions to court, after all: Moms control between 83% [...]