Peyton, the Seahawks and instant analysis
by. Anthony Demangone Like many of you, I tuned in to watch the Superbowl on Sunday. It was the classic one-sided blowout. Almost from the start. Driving into work Monday morning, I could already hear [...]
News Archives
Zen and the art of content strategy
Here’s why you’re not seeing results even after writing a bunch of content and pushing it out via your social channels: just writing content isn’t enough. You need a strategy. A content [...]
Yellen becomes Prognosticator in Chief
by. Henry Meier Janet Yellin was officially handed the keys to the economy yesterday, becoming the first woman Chairman of the Federal Reserve. She was greeted with a three digit drop in the stock market. [...]
What I learned about mortgage lending from the Super Bowl
I watched the Super Bowl with a certain amount of joy. I was happy for my sister-in-law who lives in Seattle and is a big Seahawks fan. I was also happy because, as my loyal [...]
Mobile P2P is growing, but credit unions are losing the race
The percentage of smartphone owners making mobile P2P payments grew 30% in the last nine months, but traditional financial institutions are slipping up. by. Rob Rubin In January 2014, a survey on FindABetterBank asked smartphone [...]
Co-ops, Callahan’s, and credit unions with Chip Filson
by. Mike Lawson I always enjoy interviewing Callahan and Associate's Chip Filson, now the leader for Coops4Change, because he's so incredibly smart. He's also seen just about everything in the credit union industry during his [...]
Three ways to keep your leadership brand current
When I think of companies that have established an excellent leadership brand, I think of Ukrops, a grocery chain where my family had great shopping experiences, and my mother had an exceptional customer service experience. [...]
Is member services truly important?
If you ask a credit unioner what sets their credit union apart from all the other credit unions and banks out there, most likely they will mention something about service. That response seems to be [...]
Early lessons learned: Target data breach
Though an outsider may view the recent Target data breach as isolated, insiders know (or a least should know) that data breaches have happened before and will happen again. The unfortunate truth is that account [...]
4 hosted exchange questions you might consider asking – If you value security
by. Kirk Drake Credit Unions are different in their requirements for Hosted Exchange providers. Aside from the normal security concerns, credit unions have regulatory concerns and must pick a provider that meets their more robust [...]
Credit unions can count on 2014
by. Dave Foss It was a good year, 2013. As we closed out the year, credit unions were given many positive indicators for industry progress and performance, as well as for opportunities in 2014. Bipartisan [...]
Fraudsters will find a way to stay in business
by. Nicole Reyes On the heels of one of the largest merchant breaches in history, many have posed the question: Would EMV have lessened our impact from this breach? Although it’s a loaded question, [...]
Would your marketing campaign make this promise?
by. Joe Swatek “…we’ll never ask for another donation again.” Quite a bold statement. Of course, your bank or credit union campaigns aren’t aimed at gathering donations, but would you promise prospects you’[...]
Making an emotional connection
by. Megan Miranda Successful brands do more than provide value in terms of product benefits. They strike a chord with consumers. Finding a way to connect on an emotional level is one of the keys [...]
Data breaches may accelerate move to new technology
by. Glen Sarvady If you’re looking for the gory details of the recent customer data breaches at Target and Neiman Marcus, there are countless sources that continue to provide blow-by-blow accounts. The ubiquity of [...]