by Samantha Paxson Vice President, Marketing In 2002 the U.S. Department of Education launched a study of high school sophomores. Just last month, they released preliminary results of a follow up study that caught [...]
by James Robert Lay It has been a little over a week since the Seattle Seahawks pulled off the most shocking Super Bowl upset blowout in history, winning the game 43-8. Going into the Super [...]
We talked with Andrea Finn (pictured above), Royal Credit Union’s Digital Marketing Specialist, about how their credit union uses the platform Vine, a mobile video app that lets users create and post 6-second video [...]
By Lisa Hochgraf My 10-year-old might think that his mother focuses most on the things he's doing wrong, except for the fact that every once in awhile, he wakes to a note taped to his [...]
by Jill Huls This December, I started a book and read it. From start to finish. It was J.B. MacKinnon’s “The Once and Future World.” It was a beautiful read, felt close to [...]
To cap off a year packed to the brim with new and proposed regulations, the Federal Financial Institutions Examination Council (FFIEC) issued guidance on financial institution (FI) use of social media. The gist of the [...]
Marketing professionals in the financial services industry face a number of challenges integrating customer data and cross-channel marketing. While banks, credit unions and other financial institutions often have a wealth of data at their fingertips, [...]
By now you’ve heard the news that is being floated by Elizabeth Warren, the senator from Massachusetts, law professor and consumer advocate. She is suggesting that Post Offices introduce basic financial services to help [...]
Over the last couple of years I have been asked by a variety of credit unions to assist with online branch initiatives, to address concerns regarding online branch strategy, and to help define differences between [...]
Earlier this year, Twitter co-founder Ev Williams remarked to CBS’ Charlie Rose that, "E-mail is the most intimate witness to our lives. Yet it hasn't changed since the days of Hotmail. We keep files in [...]
by. Robin Remines One of my favorite responsibilities as a BCP partner is performing tabletop exercises. During this half day event, we engage our credit unions in very realistic scenario-based exercises meant to stretch the [...]
by. Patty Walters Vantiv is presenting at NAFCU’s Technology and Security Conference, Feb. 11–13 in Las Vegas. Learn more » In a recent Vantiv/Mercator study, only 15 percent of U.S. consumers said [...]
by. Henry Meier Just as good fences make good neighbors, clearly written laws make for good business practices by clearly defining each party’s obligations. Credit unions and banks are acutely aware of this since [...]
by. Emily Maxie In light of the recent Target and Neiman Marcus credit card data breaches, there has been an increased discussion on the responsibility of data breaches — and rightfully so. The Target breach alone [...]
I subscribe to a publication from Inside Mortgage Finance. It’s one of the many places I get fodder for this blog. They’ve got good information and really great data (for purchase). Recently they [...]
