News Archives

The future of mobile banking

The future of mobile banking

Mobile banking has evolved considerably over the past several years. Changing consumer preference and behavior, differing approaches and solutions offered by solutions providers, and developing trends in mobile technology have considerably increased the value of [...]

Be a parent, not a babysitter

by. Erin Templer During CUES Symposium: A CEO/Chairman Exchange earlier this month, presenter Nilofer Merchant made this analogy: She said we often treat our work like we're a babysitter, not a parent. Merchant is [...]

5 key questions about hosted e-mail for credit unions

5 key questions about hosted e-mail for credit unions

by. Kirk Drake About 15 years ago, the credit union I worked at decided to separate e-mail from the core system.  It seem ridiculous now that we used our core for an e-mail platform and [...]

Consumers find new uses for prepaid

by. Konrad Christensen A study recently released by Mercator Advisory Group offers documentation and analysis of the growth and development of the prepaid cards industry. The Tenth Annual U.S. Prepaid Cards Market Forecasts, 2013–[...]

A regulatory dictatorship?

A regulatory dictatorship?

by. Henry Meier Today is not a good day for America and it is certainly not a good day for an industry like credit unions, which are dependent on a consistent legal backdrop upon which [...]

Every communication is critical

Every communication is critical

Is your organization so intently focused on lead generation and customer acquisition that you are ignoring your most important customers…the ones you already have?  It is ironic that organizations often spend millions of dollars [...]

Yee Haw! Last Call!

Yee Haw! Last Call!

I don’t mind pointing fingers. I was flying back from a conference last month and, while waiting for my connection in Charlotte, stepped in to Phillips Seafood to grab a late bite to eat. [...]

Work overload: Here are five ideas that might help

by. Anthony Demangone Last week, I shared the results of a survey that pointed to work overload as "enemy number one."  Today, let's work the problem from a personal point of view. While many of [...]

Did Cadillac fully rise to the occasion?

by. Kristiana Lockman Cadillac’s new ‘poolside’ ad is hard to swallow. It’s the one in which an assertive, cocksure master of the house surveys his domain and reminds us why Americans are so [...]

You clean up nicely!

You clean up nicely!

by. Jimmy Marks It’s time I confessed something to you, dear reader: I’m a clutter-bug. I’m a scatter-brained, right-handed mess-maker. My desk, where I sit and write these words you’re reading [...]

How one credit union’s rebrand lead to growth

How one credit union’s rebrand lead to growth

Does branding really work? What’s the return on investment (ROI) of branding? Can you quantify branding? Those are common questions many CEOs, CFOs and boards rightfully ask their marketers. Sometimes there is a myth [...]

Credit unions put their money where their mouths are

by. Henry Meier Today brings further evidence that credit unions not only talk the talk when it comes to member value, but walk the walk. According to an annual survey conducted by BankRate.com about [...]