by. Nikki Griggs What do Thomas Jefferson, Judy Garland, and Michael Jackson have in common? They each left a tremendous amount of debt behind when they died. With their wealth and assets, it’s easy [...]
by. Mark Arnold You’ve probably received plenty of junk mail in your home mailbox. A lot of these soon-to-be-discarded letters may have rubbed you the wrong way before you even opened them, with “Occupant” [...]
by. Henry Meier I understand why some of you can’t stand compliance. After all, a successful compliance program often depends on strict adherence to mind-numbing regulations, which can seem divorced from reality, let alone [...]
by. Keith Leggett I have been stonewalled by the National Credit Union Administration (NCUA) regarding two Freedom of Information Act (FOIA) requests for information about the Central Liquidity Facility (CLF). The first FOIA was seeking [...]
Lately, I’ve been doing a lot of thinking about the role of the regulator. I think I’ve figured out a different way to describe it: While optimists see the glass as half full, [...]
In a move that will likely send shockwaves through credit unions everywhere, this morning the global creativity and innovation think-tank, ThinkTank, released their long-anticipated study on workplace misery. “We’re very proud of this study,” [...]
The grave situation that has recently unfolded in the Ukraine has again put us and the world on notice of the small value some place on the lives of others. Few can imagine the fear [...]
by. Dan Berger I read about a book a week in the evenings and on weekends. Given the rapidly changing world we live in, my reading choices consist of books and blogs covering financial markets [...]
by. Jeff Falk A new study claims alternative payment methods, including e-wallets, mobile payments and bank transfers, are seeing growth worldwide. The study Your Global Guide to Alternative Payments by WorldPay predicts that online purchases [...]
by. Dean Borland These days my waking hours are divided relatively evenly between exploring financial products, facilitating strategic planning, and doing my best to help spoil a gaggle of granddaughters. For the past few years, [...]
by. Henry Meier One of the trickiest questions facing businesses of all sizes, regulators, lawyers and policy makers is how to draw a line between encouraging the disclosure of information in an age when a [...]
Well it’s that time of year when Callahan & Associates releases their quarterly Trendwatch, and reports on Credit Union performance. I’m always interested in the mortgage market share. It should be no surprise [...]
While more and more credit unions are moving to a community charter, there are still plenty that are not. So how do you compete if you are a single or multi-sponsor credit union? You don’[...]
Credit union contact centers are experiencing a "back to the future" moment in the contact center in which the cutting-edge power of today’s Big Data metrics has paradoxically revealed the vital role that old [...]
After many years of predicted growth that never quite materialized, it appears remote banking technology finally has taken root in the financial services industry. And it’s not just with people who are tech-savvy or [...]
