Well, here we are with the final installment of 2014 GAC coverage. I think this show will be talked about for a long time with its stellar speakers, record attendance, and all around good [...]
Credit union marketers, I have two words for you: Indie Films. You know the type – they can be quirky, honest, minimalistic, avant-garde or look exactly like any other movie, but they all have one thing [...]
As much as members love the memes and photos of charity drives you post, they’re not coming to you because you’re the friend who posts hilarious stuff on Facebook. They come to you [...]
Many financial institutions have felt the sting of recent breaches —and rumor has it, several more to come. Dealing with the aftermath is frustrating, time-consuming and, in some cases, costly. Fortunately, there are steps community [...]
by. Fatemeh Fakhraie Here’s a look at exactly why you’ve got to be monitoring your brand in digital channels.
by. Anthony Demangone I love when someone takes something that's been around for awhile, and finds a way to re-invent it. I recently stumbled upon the "flipped classroom" concept in teaching. In short, the "homework" [...]
by. Lisa Hochgraf Lessons in service, brand and leadership can come out of early life experiences. Consider Denise Wymore’s first job—serving fast food at Beasley’s Fish and Chips. Wymore, co-founder of 6th [...]
by. Sean McDonald Throughout my travels, working with credit unions across the country and around the world, there is usually a lot of discussion related to weak communication between employees and management or among departments. [...]
by. Henry Meier In a previous blog, I predicted that one of the most important areas of potential regulation no one is paying attention to is debt collection. Remember the CFPB issued an Advanced Notice [...]
by. Jonathon Lay A few weeks back, I wrote a post titled Becoming a Credit Union and Community Bank Data Scientist. In short synopsis, it was my rallying cry to creatives and marketers to use [...]
Years ago when I was getting into the credit union industry one of the first blogs I wrote was based on a Twilight Zone episode. Fast forward to 2014. The thoughts from that post are [...]
Immediately after a new credit card product is launched and in the wallets of cardholders, sentiment begins to build. Both positive and negative experiences generate impressions among both users and prospective cardholders. Savvy issuers are [...]
I frequently have the opportunity to visit with a friend of mine, "Elizabeth," in a nearby assisted-living facility. I met Elizabeth several years ago through a local church, and I was encouraged to look after [...]
by. Konrad Christensen Digital prepaid cards, also referred to as e-gift cards and virtual prepaid cards, are gaining traction among American consumers. In fact, the list of reputable retailers that offer digital prepaid cards continues [...]
by. Robin Remines As a BCP consultant, I see a lot of credit union business continuity plans. Our credit unions run from single branch organizations to nationwide institutions and their plans are just as diverse. [...]
