In the rapidly evolving digital landscape, your financial institution must continually evaluate and upgrade its digital offerings to stay competitive. More consumers are shifting towards digital banking services —and while the traditional brick-and-mortar banking model [...]
There are many moments in life that take courage. That require you to be strong in the face of uncertainty. That ask you to take a leap of faith. This is the beginning of one [...]
Thank you for tuning in to episode 69 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
The hectic nature of the holiday season is upon us, and that means a lot of things to a lot of consumers these days; mainly, figuring out how they are paying for it. Indicating consumers’ [...]
When I was in my early 20s, I received a valuable piece of advice from an old-school-yet-well-meaning employer. After we passed through a particularly distracting office baby shower for one of the administrative assistants—where [...]
Many credit unions are in the midst of strategic planning, dedicating significant time and resources to define their goals and priorities for 2024 and beyond. At the top of the list of strategic objectives should [...]
Written testimony from the Association of Military Banks of America (AMBA) veered off the focus of the hearing to attack credit unions on military bases and supposed limits in access for those on the base, [...]
Members of CUNA and NAFCU have approved the associations’ merger into America’s Credit Unions. The new organization is set to legally launch Jan. 1, 2024, and will spend the next several months aligning products [...]
Now that the pause on federal student loans has ended and interest rates have been on the rise, you may be wondering if now is a good time to refinance your student loans. In this [...]
Having 40 years of lending experience, including 35 years of C-level experience overseeing lending at two different credit unions, I can safely say I’ve never seen a set of economic conditions like what we’[...]
It was exciting to announce this week that CUNA and NAFCU members approved the merger of both organizations into America’s Credit Unions. These last few months weren’t about winning votes, but learning directly [...]
Listen today as I take you on a journey back to episode 9, going into a topic that resonates with all of us: the fear of change. Drawing from personal experiences and a powerful book [...]
For retailers and other businesses, the goal is making a sale. “One of the toughest things that most merchants have to battle against online is the abandoned shopping cart or the abandoned checkout,” says U.[...]
This is the third in a series on credit union change management, check out Step 1 – Give your credit union’s employees a voice and Step 2 – Make the case and build enthusiasm. Have you [...]
In October, I had the privilege of facilitating the Foundation’s Workshop in conjunction with GECU in El Paso, TX, a vibrant, dynamic, safe city that is more than 80% Hispanic and the largest Borderplex [...]
