Why we innovate
by. JP Nichols To many people working in financial services today, the word “innovation” actually sounds a lot like “risk”— at best, a waste of time on things that been proven yet, and at worst, [...]
News Archives
Study: 60% of smartphone users consider dropping bank that doesn’t offer mobile
by. Gina Ragusa No longer is mobile banking a fun parlor trick offered by the big banks, in fact AlixPartners said that approximately 60% smartphone users would consider leaving their financial institution if mobile services [...]
The beauty of the new twitter design
Change is difficult (for many people) when it comes to social media. Like so many things, social media is pretty habitual as far as how we use it on a daily basis – it becomes second [...]
Obama budget proposes significant changes to Roth IRAs
The Obama administration’s fiscal year 2015 revenue proposal would make significant changes to Roth IRAs. If implemented, these changes would make the Roth IRA a less attractive savings vehicle for many—and have a [...]
Is it REALLY a priority?
There is a lot of information on how to be more productive not only at the workplace but also in one’s personal affairs. Lately, I’ve been doing a lot of reading and research [...]
Future success depends on flexible goals, stance
by. Lisa Hochgraf "Your economist cannot forecast the next recession," Bill Conerly, Ph.D., told participants in CUES' Execu/Summit in March. "What are you going to do about that?" Conerly, an economist and president [...]
Cloudy with a chance of AIIM
by. David Jones This year the AIIM Conference headed to sunny Orlando, with the organization that originally coined the term ECM now moving onto a new horse – Information Governance (IG). AIIM has often been accused [...]
Why a neighborhood watch might be good for your credit union cloud strategy
by. Hugh Smallwood It’s a Beautiful Day in the Neighborhood, Won’t you be My Neighbor? Let’s say you are out house hunting. What is one of the first criteria you apply? LOCATION. [...]
Are you ready to compete with Facebook?
by. Henry Meier On April 17, 1978, the Wall Street Journal wrote a seemingly obscure article in its Money Matters column describing a trend in which an increasing number of investors were using “so-called personal [...]
Don’t fall short on the basics
by. Samantha Paxson Last week we introduced the idea that imagining a hierarchy of member needs might help you understand your members – and your role in members’ lives – on a deeper level. In turn, you [...]
Koalas, Kangaroos, and Credit Unions: Traveling to the ‘Land Down Under’ with WOCCU’s Brian Branch
by. Mike Lawson The world's credit unions will converge in Australia this coming July (27-30) for the 2014 World Credit Union Conference to discuss global issues, trends, and topics that affect us all. And it's [...]
Will credit unions get this right?
The cause that each and every Credit Union fights for is just. The cause itself is necessary in my opinion. The need to help your membership achieve financial literacy, independence and success is being corrupted [...]
How young adults make decisions
You're not just selling your accounts to the young person. That one individual is then having to turn around and convince all their peers and their parents that they made the right decision. Comparison of [...]
Top ten credit union buzzwords and phrases that must die (and why)
Selfie. Congrats. Bestie. At the end of the day. Low-hanging fruit. These are a few of the words and phrases I can’t stand. Through a combination of social media, pop culture, trite politicians and [...]
Pre-CUES CEO Institute III: Culmination
by. Devin Selte In May of 2010, I started a journey with this video. Shortly thereafter, I would find out I was unsuccessful in my pursuit of becoming the first ever CUES Next Top Credit [...]