NACUSO 2014
What did you miss if you did not attend the 2014 NACUSO Conference this past week? In a word, plenty. There was tremendous energy for the potential of credit unions using the tools of innovation [...]
News Archives
Making the case for big data
by. Amanda Wilcosky Big data. Two little words that sum up an overwhelming – and often mindboggling – promise for business insights. But information doesn’t need to be supersized to spur insights or drive decisions. It [...]
Race to the Finish: Keeping up with technology and the expedited funds availability act
by. Jane Pannier As anyone who has lived since the invention of the Atari knows, technology is changing at a rapid pace. Because of this, financial institutions have been thrust into the race to update [...]
What should I do to prepare my credit union for tornados?
by. Robin Remines It seems unfathomable that with today’s advanced warning systems that so many lives are lost and communities destroyed due to tornados each year. But the truth is that while these systems [...]
Turn branding into an account-opening offer
by. Joe Swatek One of your financial institution’s executives comes to your marketing department and says to you, “I want you to announce the anniversary we have coming up.” Your first thought is, “Great, [...]
A gimmick worth using
by. Henry Meier Kudos to Nicholas Ballasy of CU Times for getting to the heart of the matter in his video interview with Chairman Matz regarding why she has rejected calls from the trades for [...]
3 spring cleaning tips for business
by. Sean McDonald Well it looks like Spring has finally arrived after a very long and cold winter. In my home, that means it’s time to break out the rakes to clean the mess [...]
3 actions to help decipher 1,888 pages
By now, most credit unions have seen the statistic 1,888 – the number of pages of the Consumer Financial Protection Bureau’s latest mortgage regulation. Of course, the 1,888 pages include the preamble to [...]
The attitude of success (it’s contagious)
It's well understood among the literary set that in order to become a good writer, one must first become a prolific reader. It makes perfect sense; there's no better way to learn the intricacies of [...]
Targeting millennials – financial access PLUS education may be key
Studies show that easy access and education can lead to increase in accounts among the younger generation. Last year, Welch ATM spoke with AmeriChoice Federal Credit Union about their in-school financial services/education initiatives. At [...]
Millions using prepaid cards monthly
by. Konrad Christensen American consumers are using reloadable prepaid cards in increasing numbers. In fact, Mercator Advisory Group reports $65 billion was loaded onto prepaid cards in 2012, double the amount loaded in 2009. Furthermore, [...]
Natural instincts of a leader
When you have to make a quick, in-the-moment decision, you often rely on your “gut feeling.” The deeper your experience as a leader, and the greater the number of decisions you make, the more reliable [...]
What’s next? Nassim Taleb; Peter Sheehan; and Coach Quig
by. Anthony Demangone I was discussing payment systems with my colleague Randy Salser over lunch. EMV. Facebook. Amazon. The question was this: What is the next big disruption in payments? It was a good discussion, [...]
Capture control of your content
by. Jaclyn Inglis For any organization to run smoothly, its content needs to be in the right hands at the right time. With critical documents scattered across desks, file cabinets, file shares and inboxes, how [...]
Enhancing culture, engineering experiences and growing consumers
Let’s face it. The traditional financial services world we have known well for many years is in massive transformation. by. Mark Weber As consumers embrace new mobile technologies, wean gradually away from branch teller [...]