In the ever-changing landscape of credit unions, nurturing member trust is fundamental to long-term success. Technology has transformed how credit unions function, allowing staff to enrich their member relationships. By embracing these technological advancements, credit [...]
Competitive, challenging and constantly changing – that is today’s marketplace. As a leader, there is so little you can control, so many shifts happening that can negatively impact your ability to be successful. In a [...]
Pre-pandemic, credit union brand champions would have told you their priorities were: Attracting new members affordable and sustainably Driving higher levels of engagement with existing members in more thoughtful and resonant ways Delivering on the [...]
In an environment of external uncertainty and internal resource constraints, the role of intrapreneurs—those leaders driving innovation from within organizations—is more critical than ever. At Outthinker Networks, we are fortunate to meet every [...]
CUNA launched Credit Unions Vote with just under a year to go until the Nov. 5, 2024 election, a campaign designed to foster credit union involvement in the 2024 election cycle. It focuses on getting [...]
The CFPB Tuesday issued a NAFCU-supported proposed rulemaking to provide new federal oversight of fintech companies and other providers of digital wallets and payment apps. The proposal would subject large technology companies to the same [...]
With the right mix of innovation and growth, credit unions can prioritize community, culture, and informed decision-making in serving diverse markets. Corlinda Wooden, SVP/Chief Retail Officer at Unitus Community Credit Union, witnesses this daily [...]
Most of the On The Mark Strategies team are lifelong Texas Rangers fans local to the DFW Metroplex…so it’s not surprising to know we obsessively watched the World Series this year. But no [...]
In an era where technology permeates every aspect of our lives, the banking sector has yet to fully embrace the transformative potential it offers, especially for risk management. But the collapse of three regional banks [...]
I’ve had a recurring theme in conversations with credit union leaders this year. “Bo, I just don’t know if all my staff is on board. I don’t know if they are a [...]
“A near-perfect historical record of business bullshittery.” That’s what Charlie Warzel wrote in an article in The Atlantic last year, describing a corporate document written by a Global Innovation Evangelist at consulting firm McKinsey &[...]
Technology for the financial sector is innovating at a feverish pace, changing how credit unions operate and serve their members. It's creating opportunities for them to transform their offerings while also deepening relationships with existing [...]
In the world of financial institutions, small credit unions often go unnoticed. Despite not having the grandeur or extensive marketing campaigns of their larger counterparts, they play a crucial and often underestimated role within our [...]
Interchange proposals being considered in Washington, D.C., will make using credit cards riskier and more expensive, wrote Kathy Harrington, president of Heartland Credit Union, Inver Grove Heights, Minn., in the Brainerd Dispatch this week. "[...]
NAFCU and CUNA wrote a joint letter Monday to CFPB Director Rohit Chopra urging the bureau to hold a new Small Business Regulatory Enforcement Fairness Act (SBREFA) Panel where Small Entity Representatives (SERs), which includes [...]
