It takes two: Records management and workflow
It takes two to make a thing go right “It Takes Two," the hit song by New York hip-hop artists Rob Base and the recently deceased DJ E-Z Rock, has been running through my head [...]
News Archives
Technology adoption fuels self-service banking demands
Chances are, you’ve heard again and again how important self service is to today’s — and tomorrow’s — consumers. Whether they’re using their mobile phones to call an “Uber" car service rather than [...]
A message worth repeating
In August 2012, almost two years ago, when I spoke to the Defense Credit Union Council at its annual conference, I challenged credit unions across this country to do their part in helping and hiring [...]
The Top 5 Benefits of outsourced collection services
Delinquent accounts and collections are an inevitable part of the lending business. Delinquencies can cause cash flow and many other problems for an institution, and the process for recovering those funds can be time-consuming, expensive, [...]
Onsite: And the winner is? #CoopTHiNK 14 is a wrap
CO-OP THiNK 14 wrapped up today in New Orleans. Thursday’s general sessions focused on “Leadership, Attitude and Talent”. Mark Thompson, CEO of Virgin Unite Mentors and Susan Cantrell, Research Fellow at the Accenture Institute [...]
CUES CEO Institute III: Final Thoughts
by. Devin Selte Words cannot express the impact of what the full Next Top Credit Union Executive experience has to offer. The past three years has included some of the most memorable moments of my [...]
2020 Marketing is not just social media
by. Denise Wymore When we first started writing the 2020 Vision of Marketing, we naturally asked, "So how much of it should be about social media?" We came to this conclusion: None of it and [...]
Driving self-service in government
by. Terri Jones In every level of government, self-service is one of the driving forces behind investments in IT systems and solutions. Paper-based processes hinder the ability of government staff and constituents to obtain the [...]
Should a credit union use Veeam or Zerto for disaster recovery?
by. Kirk Drake Disaster Recovery and Business Continuity for Credit Unions is changing very quickly. As high speed bandwidth and virtualization become more and more main stream, the shift is moving away from backup to [...]
How smaller institutions can digitally “Get In” with young consumers
by. Brian Ramos Many credit unions have struggled to attract younger consumers. Has that been the case for you? It’s understandable considering just how much money the big banks have put into technological innovations. [...]
It finally happened: Super secure texting for FIs with TextPower’s Scott Goldman
by. Mike Lawson In this episode, we talk with another Finovate presenter: TextPower's Scott Goldman. Scott discusses the benefits of his award-winning product TextKey™ and how it can help credit unions provide financial information to [...]
What Monopoly can teach us about the economy
by. Henry Meier There have been a lot of books written over the past five years arguing that the growing inequality and economic stagflation in this country is exposing a fatal flaw in the capitalist [...]
Go lean and maximize the benefits of the cloud: Take your old PC and jump in the deep end
On a hot summer day, would you rather jump into a cool pool, or wade in slowly? Although initially more shocking, jumping in allows you to adjust more quickly to the temperature and reap the [...]
How software development best practices changed marketing
Software engineers had a problem. Their work was always late, over budget, and full of bugs. Managers tried fixing the problem by simply hiring new developers only to see the same outcome of delayed deployments [...]
Is the paper resume dead?
Not yet. But I think that day is coming. Frankly, I’m not too upset about it either. I have never been fond of deciding whether or not to grant a job applicant an actual [...]