Every rose has its thorns
A number of economists are presenting a pretty rosy outlook for the U.S. economy over the next several quarters. While I don’t disagree with the general positive direction of their forecasts, nor with [...]
News Archives
Emerging adults: Pay attention to a life stage, not a generation
“Emerging adulthood [ages 18-29] is the only period of life in which nothing is normative demographically.” Jeffrey Jensen Arnett It’s true that the Millennial generation has a lot of distinct characteristics (coming of age [...]
Active compliance driven communication improves the bottom line
Striving to Pay and Managing Risk are important elements in how to manage overdrafts like a line of business, and so is actively communicating with your members about overdraft services while staying compliant with pertinent [...]
Getting our hands dirty
by. John E. Pinto, President and CEO, Pentegra Retirement Services It was not a typical day for retirement plan professionals, but it was certainly memorable. On May 15, 2014, I had the pleasure of joining [...]
Measurable goals and easily deciphered reports are key to an effective data analytics program
by. Brandon Bogler Community banks and credit unions understand information is increasingly becoming the key to success. Although this idea has been reinforced in the past, the consequences of not using data as a guide [...]
Cut the paper out of your processes
by. Katie Alberti There are countless reasons why organizations invest in software applications like enterprise content management (ECM). However, the most common reason is to reduce the bottom line in administrative departments like AP and [...]
Top 5 lessons learned from credit union tabletop exercises
by. Michele Dowls After every credit union tabletop exercise or disaster recovery exercise (and especially live events!), reflect on what went well and where challenges occurred. We’ve compiled the top 5 lessons learned gathered [...]
Mobile banking insights from mBank
As the #1 mobile banking provider in Poland, mBank continues to innovate and be recognized by evaluation organizations worldwide such as Finovate, Forrester, TechCrunch and others. I interviewed Michał Panowicz, mBank’s Director of Marketing [...]
‘Breaking Banks’ with Brett King (pt.1)
Always a pleasure having Brett King on the program. His financial technology insight is greatly valued throughout the globe and we were lucky enough to have him on the show for a few minutes so [...]
Where is banking going in ten years?
by. Greg Meyer There have been a lot of changes in banking in the past few years. Some changes are subtle, but some create a new paradigm, such as the advent of Mobile Banking. Mobile [...]
The purple credit union?
In 2003, Seth Godin’s book Purple Cow came out. So, nothing new here – or is there? What was the gist of this book? Why is it relevant today? Or is it? Be different. It [...]
Top 10 guiding principles for a community financial institution’s mobile technology
You’ve probably invested a lot in your website to create a one stop, self-serve experience for your account holders. Are you keeping up with the competition when it comes to mobile? As the mobile [...]
Getting real about financial education
Financial education is a lot like the weather: everyone talks about it, but no one does anything about it. I certainly don’t think that financial literacy is the panacea for our nation’s financial [...]
Trust issues may hamper Facebook payments
by. Brian Scott Numbers like 721 billion (the amount of money that will be spent via mobile devices) and 450 million (the number of mobile wallet users expected by 2017), attract a lot of attention. [...]
The future…
You don't get movies at Blockbuster anymore, I'd wager. When's the last time you were in Tower Records? How many of your friends still own a Blackberry? It isn't that you aren't still watching movies. [...]