Get to the point with your credit union videos
by. Jonathan Lay I have a confession to make. I have tab in Chrome titled “Bad Bank & Credit Union Videos.” And after watching them recently, I began notice a pattern of mistakes that financial [...]
News Archives
A real friend helps you move
by. Joseph Winn When you need to get a couch from Point A to Point B, how many pizzas are ordered? What about for a website? We are currently in the process of migrating a [...]
Annual social media conference for credit unions
by. Barbara Gering CU Conferences is hosting their annual Social Media Conference in Seattle July 10th-13th and Weber Marketing Group's Kristiana Lockman is leading two sessions: Friday, July 11, 10:30 am - 11:30 [...]
Jury duty…and turn the car around
Since I’ve been in the D.C. area, I’ve been called for jury duty three separate times. Ugh. I know it is practically an American past-time to find ways to escape jury duty. [...]
What song describes your brand?
Every generation has songs that help define who they are and what the world was like during their formative years. For baby boomers, it’s probably the arrival of rock ‘n roll and artists like [...]
4 mobile threats credit unions must neutralize
Credit Unions are required to perform initial and ongoing risk assessments on products and services to ensure every possible threat is recognized and controlled. With new mobile products from a host of developers coming on [...]
There are no “quiet exits” in the payment game
By now, you've likely heard the news that the Approved Card, the prepaid financial product promoted by none other than Suze Orman, is shutting down. You probably remember a few years ago when much ruckus [...]
Accentuate the positive, AND eliminate the negative
by. Anthony Demangone What do employees want out of work? What will push any person to do a good job? And what will hinder those efforts? Great questions, indeed. Fredrick Herzberg thought they were good [...]
The lynchpin of innovation
by. Christopher Stevenson There are lots of great case studies on innovators and innovative companies. Some tell the story of ongoing innovative developments and brand extensions of companies like Nike--stretching from the legendary waffle sole [...]
The state of financial literacy in US schools
by. Laura Edmonston They say that for every dark cloud there is a silver lining. This could definitely be used to describe the current state of financial literacy in the U.S. Headlines concerning financial [...]
5 reasons your employees are lying to you
ewsflash #1: Your team lies to you sometimes. Maybe a lot of the time. Newsflash #2: It’s at least partly your fault. Newsflash #3: If you deny the possibility of #2 above, you may [...]
How to view your financials in the blink of an eye with Finagraph’s James Walter
by. Mike Lawson Perfect for small businesses looking for a more efficient way to view their financials, Finagraph and its financial intelligence technology seem to be the perfect match -- especially for credit unions with [...]
Your 7 deadly sins online
Despite great technological leaps and rapid adoption in the online channel over the last 20 years, the digital experience at banks and credit unions is shamefully inconsistent with their physical branches. Ever since online banking [...]
Proposed amendment to QM Rule – what credit unions need to know
Recently, the Consumer Financial Protection Bureau (CFPB) issued proposed amendments to the 2013 mortgage rules under Regulation Z - click here to read the proposed rule. Of particular importance to credit unions is the proposed [...]
Living your values
I was recently meeting with a group from a bank who was looking for help on the direction of their marketing plan. We started the conversation with what are your core values. We went through [...]