Yogi’s words of wisdom
New York Yankees Hall of Famer Yogi Berra has a quick wit and would often come up with phrases that astonished most people. One of my favorite, and one that I can now apply to [...]
News Archives
The magic of full color envelope messaging
Credit Unions tell us more and more that members are not opening their statements. Members are adopting online banking but still want a paper statement as well. This is indeed a challenge for the credit [...]
Using time to your brand’s advantage
by. Mark Arnold In 1964, the Rolling Stones scored a hit with the song “Time is On My Side.” Modern consumers seem obsessed with time. We want everything done faster and better. Forget thirty minute [...]
3 keys to making a business case for HR technology
by. Katie Alberti We all know the benefits of technology. But if you’re looking to implement a new solution in your HR department, you need to know how to justify it to decision makers. [...]
101 reasons why credit unions are awesome
by. The Phroogal Jason I’ve talked a lot about credit unions and if you still aren’t convinced here are 101 reasons to consider a banking relationship with one of the 6,800 credit [...]
What does increased inventory mean for your credit union’s purchase mortgage business?
by. Michael Corn Credit unions focused on growing their mortgage business are naturally evaluating every metric to monitor the health of the real estate market. And while the housing market is improving and purchase mortgages [...]
What American Express knows about email marketing that your credit union doesn’t
by. James Robert Lay According to Harland Clarke's Digital 2014 Financial Email Marketing Benchmark Report, banks and credit unions have collectively gathered just 37% of account holders’ email addresses after the second quarter of 2013. [...]
3 ways to eliminate the waste
In a survey recently conducted by Cornerstone Advisors, 58 percent of respondents said they believe half or less of the work happening in their organizations is real work. The rest, the non-work activity, is waste. [...]
Debt: The inheritance no one wants
Have you thought about what would happen to your debt when you die? When Securian Financial Group posed that question to 1,004 Americans of all ages in an online survey last September, nearly one [...]
Context matters
I was browsing the website for the United States Postal Service recently and came across this statement: “The Postal Service is the only organization in the country that has the resources, network infrastructure and logistical [...]
Rate your board: How well does it perform?
by.Lisa Hochgraf During a CUES webinar this spring, Michael Daigneault, CCD, defined four points along the spectrum of board development. Principal of Quantum Governance, L3C, Vienna, Va., Daigneault noted that he encourages credit unions [...]
Everyone is talking about #mobilepayments…
by. Andrea Stritzke And so is PolicyWorks! I will be presenting @TMG’s 2014 Executive Summit to discuss the future of compliance as it relates to payments including mobile financial services. So what is everyone [...]
NCUA gets into the mind reading business
by. Henry Meier NCUA has proposed important changes to its Chartering and Field of Membership Manual regarding how and if an Association qualifies for inclusion in a credit union’s field of membership. I know [...]
3 social media tips to bolster your credit union’s online reputation
by. Larry Meador An industry survey found that 94% of responding credit unions are using Facebook as a form of social media marketing. Credit unions also indicated that they plan to use the following channels [...]
Set yourself to auto-update
How often do we just get drawn in to one project after another, not having an opportunity to step back and say, “let’s see how this all fits together”? When your phone or computer [...]