Give them a hug
by. Anthony Demangone Actually, you may not want to. I was talking about giving your compliance officer a hug. But a good compliance officer might point out that giving a hug might not be such [...]
News Archives
Pay it Forward Friday!
by. Amaia Kirtland NEFCU is telling Long Islanders, “It’s on us,” this summer as the credit union this week announced a “pay it forward” initiative. Starting today, the Westbury, NY credit union will send [...]
Americas Got Talent: Three Marketing Take-Aways
by. Bo McDonald Since I am on the road regularly visiting clients, I often find myself flipping on prime time television after dinner while I catch up on emails. I typically don’t get interested [...]
Hackers want more than payment card data
by. Nicole Reyes Data thieves love to get their hands on payment card information. However, as an emerging trend reveals, payment card data may no longer be the only thing they’re after. According to [...]
nCino’s Pierre Naude believes he will transform the industry. Discover how he’s going to do it
With nCino's Bank Operating System, CEO Pierre Naude truly believes his technology can transform the industry. Creating a proactive lending culture with his system, credit unions can see a 360-degree view of member activity so [...]
Talking like a CEO
As marketers, we are focused daily on executing our plans. In addition to the MANY different hats we wear, we do media buys, write copy for collateral materials, conceptualize ideas, coordinate with designers and launch [...]
Content: Stop focusing on products and focus on personal stories
I’ve worked in the credit unions for over 7 years and in the financial services industry close to a decade. As I learned the ropes, trainers and managers would tell me how important it [...]
Data breaches: It’s getting personal
Chances are, some of your members are part of an unfortunate but growing population: people who have been victimized by fraudsters making off with their sensitive personal information. A 2014 survey by Pew Research Center’[...]
How your credit union can PREPARE for natural disaster
Last week, I had the pleasure of visiting Louisville, Kentucky to speak at a compliance workshop. While meeting with Kentucky credit unions is always great, my travel experience was not. After seven hours of delays [...]
What leaders need to say (and not say)
How a leader talks to his or her team can either spur them to success or hinder their development. We control how we respond and verbalize our thoughts, so it’s up to us to [...]
We could’ve told you that
Stop the presses! People still read email! …wait, how is THAT news? Well, the New York Times recently published an article all about email newsletters – how they’re still one of the least expensive, most [...]
33% of Americans switch banks after moving
Nearly 30% of consumers opened a checking account with a new bank after moving. Most chose their new bank based on branch proximity. According to research from TD Bank, moving impacts banking behavior, particularly for [...]
What branding isn’t
Do you think you know what branding is? While only you can answer for you, there are certainly a lot of voices out there (both expert and not so expert) that would like to help [...]
Consumers want three main things from mobile payments
by. Kristen Gramigna Customers say they want convenient payment options, but how do you get them on board with making mobile payments? Make it a value-added benefit that simplifies and improves their retail experience. Here [...]
More credit union compliance help
by. Andrea Stritzke PolicyWorks and our friends David and Bruce at Reed & Jolly, PLLC, a well-known industry law firm, are now working together to provide credit union clients a resource for specific legal services. [...]