News Archives

Seasonal spending data can help issuers design promotions

A recent spending report showed a dollar volume growth of 4.2 percent in May. Retail spending saw a 1.7-percent increase, a slight bump from 1.3 percent the previous month. Importantly for issuers, [...]

Mandate relief light

by. Henry Meier I think Chairman Matz may have gotten a little carried away by the lights of Vegas the other day when she announced fixed asset mandate relief at NAFCU’S convention. I can’[...]

Passing the torch

Passing the torch

Mark McWatters will soon become the newest member of the NCUA Board, having been confirmed by the United States Senate. Having had the opportunity to meet and talk to Mark, I am confident that he [...]

No, it’s not a dream

by: Steve Fochler When I feel overwhelmed with work, I’ll have this recurring dream that I have a major exam and I haven’t studied or attended class.  Furthermore, I’ll even dream that [...]

Member communication success guide

Member communication success guide

With clear messaging, CUs can guide members toward what they need. By Sundeep Kapur I still cringe about how my financial institution handled the Target card breach. My first card was cancelled, a new card [...]

Credit union’s love of BACON spawns bank spanking campaign

Credit union’s love of BACON spawns bank spanking campaign

Unity One Credit Union woos consumers who are sick of excessive fees and high-pressure sales tactics with an outrageous fanny-slapping campaign. by. Bryan Ochalla Last fall, One Nevada Credit Union made a stink with BACON, [...]

Machine learning can reduce fraud risk and improve profitability

Machine learning can reduce fraud risk and improve profitability

by. Tom Donlea The digitization of financial transactions and growth of mobile banking have tremendously increased the amount of information banks need to evaluate for fraud. This presents new challenges to Chief Risk Officers who [...]

Who rules the bond market?

by. Henry Meier There are some issues that represent such an important shift in the way the broader financial sector operates that they are important to know about even if they don’t impact credit [...]

Resolving to build a successful strategic plan

Resolving to build a successful strategic plan

According to the Alliance Professional Group, 70% of strategic plans fail. You read that right: 70%. My guess is the number is at least that high in many credit unions. Think of your last (or [...]

Those first 10 seconds

Those first 10 seconds

I notice more and more credit unions interested in producing a viral video to get noticed by the masses.  Harnessing this visual power might seem like an attractive option, but there’s a tall order [...]