A common discussion point for credit unions is learning effective ways to differentiate their brand in a commoditized marketplace. Sometimes, the question is asked about how a credit union is different from the competitor down [...]
The inspiration for this month’s post originated from an e-mail I recently received from a colleague. The colleague was reporting on an outcome that was clearly the result of a team effort. Besides being [...]
by. Brandon Bogler There’s no doubt data analytics can be helpful to financial institutions (FIs) in a number of ways. These include identifying the profitability of specific customer segments, isolating consumer behavior trends, developing [...]
The “Share A Coke” program made a return this summer, but this time with a huge focus on mobile and social media, all based on consumer engagement from the campaign last summer. Share a Coke [...]
We all feel the strain of keeping up with the changing times. Many credit union CEOs agree that attracting and retaining members is one of the top three challenges that credit unions face. In order [...]
by. Amaia Kirtland We all know that going to college is expensive. And it becomes ever more difficult if you aren’t “just” going to college (maybe you also have a full-time job, or a [...]
by. Michele Dowls Your credit union Business Impact Analysis (BIA) has been completed and you’re doing a review to make certain everything has been captured. Looks like all of the details from every department [...]
by. Bill Priemer Hyland, creator of OnBase’s bid to acquire Sweden-headquartered ReadSoft is an exciting development, not only for the two companies, but for the enterprise content management (ECM) industry as a whole. ReadSoft [...]
You’ve established vision, mission, and values for your credit union. You’ve decided how you intend to position yourself against competitors and identified strategic priorities. Now it’s time to develop an operational plan. [...]
Like most people, I’m sure we have all witnessed those who have let technology rule their lives to the extent that they become completely unaware of their surroundings. Case in point. I recently saw [...]
Reduce Borrower Exposure to Fraud with Internet Pin Debit You can hardly turn on the news or read an article online without hearing or reading about the latest case of fraud or identity theft. Just [...]
I ran across an infographic recently that charted out the differences between managing and leading. Some key differences between managers and leaders listed include: Managers: - count value; - maintain; - focus on systems and [...]
by. Katie Alberti Employee audits by the U.S. Citizenship and Immigration Services (USCIS) continue to rise. According to the Society for Human Resource Management (SHRM), there’s been a drastic increase in I-9 audits, [...]
You need to write something and the words just aren’t flowing, or you re-write the same sentence over and over but it still doesn’t sound right. You’re blocked. I’ve heard the [...]
A recent spending report showed a dollar volume growth of 4.2 percent in May. Retail spending saw a 1.7-percent increase, a slight bump from 1.3 percent the previous month. Importantly for issuers, [...]
