With each passing year, the CFPB’s laser-like focus on fair lending issues has intensified. Two recent pieces of evidence aptly point this out: the proposed changes to Regulation C (HMDA) that would provide the [...]
by. Konrad Christensen Recently, there have been a number of announcements regarding issuer upgrades to their prepaid product offerings. It’s likely these changes are connected to an increase in regulation as agencies like the [...]
by. Bo McDonald Are you the IBM of the financial services world? What I’m really asking is, are you applauding your innovation for today’s problems instead of tomorrow’s problems? Fifty years ago [...]
by. Michele Dowis Your Business Continuity Plan is a long-term commitment, not a stand-alone project. BCPs are living documentation; you should never stop updating this information. Updates are needed immediately after creation. Over time information [...]
by. Greg Michlig I read with interest, the August 8th column by Kate Davidson of Politico titled “White House struggles to fill Fed small-bank spot”. The basis of the piece is that after Sarah Bloom, [...]
by. Henry Meier On Friday, the Department of Homeland Security issued an advisory urging organizations, “regardless of size,” to “proactively check” for possible infection of their point of sale technology by a data theft virus [...]
Operational news flash: Easier is better. As credit unions work furiously to provide more and better convenience technology to their members, they might pause to consider whether available technology might make their own lives easier [...]
Can there be innovation without change? What about productivity without selectivity? Or growth without open mindedness? Two of the business development industry’s most renowned speakers and authorities think not. Leadership expert, Neen James and [...]
Mobile payments have been in the news a lot lately. If you’re a paranoid sort of person, credit unions need to add mobile payments to their mobile banking application in a hurry or risk [...]
Credit union marketing professionals are, by nature, passionate about what they do. The art of crafting and delivering strategically targeted messages designed to influence the behavioral and purchase patterns of consumers takes time, practice and [...]
While I personally don’t participate in fantasy football, much of my staff does, so I know of the strategies that take place on draft day and the spirited comradery that happens week after week [...]
by. Anthony Demangone Risk is a funny fellow. He's hard to nail down. And just when you think you've spotted him, he ducks down and reappears elsewhere. I'm sure many of you have seen the [...]
Questions to help you look for new niches. by. Lisa Hochgraf Traditional hotels have a window of time every day that’s “no new customers allowed.” Most hotels ask guests to check out in the [...]
by. Laura Janisch, NCUF Communications Intern At the beginning of the summer, they told me my internship would be more than just “coffee and copies”—and they weren’t kidding. I learned more than I [...]
With today's continual mass exodus of credit union presidents and CEOs, good leaders are sometimes are to come by. It's crucial for credit unions to seek out those quality leaders to foster the industry's recent [...]
