by: Chris Morran The merger madness of the ’90s and ’00s, followed by the collapses during the Great Recession, has left American consumers with a record-low number of federally insured banks to choose from. But [...]
Attracting and keeping millennial members is a big concern for many credit unions. No matter how well a particular credit union performs in that area, it could always be better - and some credit unions [...]
You may have heard the metaphor comparing everyone at your credit union to a cog in a machine. On an ideal day, each of those cogs is fully operational and moves the pieces that need [...]
Whenever credit union credit card portfolio managers discuss their top priorities, they typically tell us that their goals center around growth, increased profitability, and—almost as an afterthought—risk minimization. It seems that many credit [...]
As competition for market share and the need for a knowledgeable, skilled workforce continue to challenge financial services providers, human resources departments have taken a more strategic role within organizations than many would have imagined [...]
by: Robin Remines Every year we are bombarded with notifications to get our annual flu shot. What used to be available only in the doctor’s office is now served up at your local Target [...]
by: Ken Agle When it comes to fair lending, many institutions leave the picture of their performance incomplete—they know their own numbers, but they fail to give these numbers context based on a comparison [...]
by: Brian Day Recent data breaches have pushed several large merchants toward EMV. As merchants reterminalize for EMV, many experts believe it creates a wider infrastructure to support mobile payments. That’s because most new [...]
by: Bo McDonald I recently read an article by Shareen Pathak called “Why Agency People Are So Unhappy.” As the owner of an agency, I felt compelled to read it and find out “why” employees [...]
by: Amaia Kirtland Looking for some help on calculating your retirement needs? Your local credit union is here for you! Click here to use our Plan It: Retire Ready calculators and estimate what you will [...]
by. Henry Meier Well, it’s opening day for legal junkies. The first Monday in October the Supreme Court starts hearing cases it will decide over the 2014-2015 term that ends in June. With the [...]
Wikipedia defines a category killer as a product, service, brand, or company that has such a distinct, sustainable competitive advantage that competing firms find it almost impossible to operate profitably in that industry (or in [...]
Why? Because they can live -- at least, they can bank -- without you. The smartphone has already revolutionized how we communicate and how we find and consume information. Now, it is upending traditional banking [...]
Your in-house marketing department is likely made up of capable, well-qualified and talented people, yet it may feel that you never get any respect from management or the rest of the company. You seem to [...]
by: Austin Wentzlaff The use of Big Data is becoming a crucial way for leading companies to outperform their peers. In most industries, established competitors and new entrants alike will leverage data-driven strategies to innovate, [...]
