Creating a vision of greatness for your credit union starts with your most important asset—your people! Their attitudes, productivity and climate in which they work and how well they are lead and managed all [...]
by: Noel Sanger Major League Baseball’s Postseason is in full swing and as the drama unfolds leading up to the World Series, the chants coming from the stands grow louder and louder. The chant [...]
by: Michelle Harbinak Shapiro Last fall, I shared how I cope with the end of summer. Like many, I am not a big fan of change. This autumn, the transitions in my life seem as [...]
by: Bill Prichard Credit unions may have accelerated their evolution rate in recent years, but since Apple’s announcement last month that a new payment system called Apple Pay is on its way, the speed [...]
Fighting Hackers Leveraging the Flaws Could Go on for Years. by: Tracy Kitten Nearly two weeks after news of Shellshock broke, attacks that attempt to exploit Bash vulnerabilities are already grabbing headlines. But Akamai's Michael [...]
Today I am giving a keynote at the The Youth Festival of ICT (YITcon14) in Melbourne, with participation from over 1,000 students and young professionals. The Australian newspaper yesterday featured an article titled Mobile [...]
by: Joe Swatek Financial services marketers often focus so much on their financial institution and their product they forget to appeal to what the prospect, customer, or member really wants from the banking product or [...]
Walt Disney understood that in order to capture the hearts and minds of Americans his brand had to stand out. Every part of Disney’s operation is unique. Employees are called “associates,” visitors are “guests,” [...]
Content marketing isn’t new. In fact, it’s older than you are. When you consider that John Deere produced The Furrow magazine to “educate” farmers all the way back in 1895, and since then, [...]
It’s that time of year again when credit unions huddle together with their boards and management teams for their annual strategic planning sessions. I am amazed at the intricate strategic plans developed by and [...]
“Unity is strength... when there is teamwork and collaboration, wonderful things can be achieved.” –Mattie Stepanek by: Austin Wentzlaff The credit union industry (or credit union movement as it’s often referred to) is probably [...]
Participants in new CUES course identify their workplace strengths, so they can make the most of them. by: Lisa Hochgraf What are your biggest strengths–the strengths on which you can build your best work [...]
by: Margaret Blankers It could be an earthquake. A bomb threat. An electrical storm and power outage. When is the best time to communicate with your employees, members/clients, the media, and other stakeholders? What [...]
It’s that time of year again: strategic planning sessions is here. Once autumn hits, it’s not just football season—it’s planning season. Whether it’s finding a facilitator or gathering data, there [...]
"Gamefying" your work processes and performance to reward employees for on-the-job successes is nothing new in many industries. But for credit unions, it's still has that new car smell. In other words, "gamefication" has barely [...]
