There’s an interesting disconnect that often emerges in my conversations with leaders and the people they lead. The leaders tend to talk about how their people don’t come to them with problems, don’[...]
Is your organization working smartly and effectively to ensure that your mission becomes a reality? Does everyone know why they come to work each day and what is expected of them? Do they live the [...]
by: Dan Berger How do you imagine this exchange going between you (the boss) and an employee: “Why are you the way that you are? I hate so much about the things that you choose [...]
by: Anthony Demangone Just back from NAFCU's Management and Leadership Conference, I wanted to share a wonderful tool that John Spence shared with the class. It is the four levels of decision making. When he [...]
by: Brandon Kuehl For a time, it seemed the U.S. migration to EMV could be stalled by a classic chicken-or-the-egg dilemma. Merchants were reluctant to invest in the required payment system upgrades before card [...]
CUNA's new President/CEO Jim Nussle, who was also an eight-term, Iowa Republican congressman and director of the White House Office of Management and Budget for President George W. Bush, joins us on CUbroadcast to [...]
by: Henry Meier Is the Bankruptcy Code to blame for difficulties students experience modifying their private student loan obligations? That is the implicit question posed by the CFPB in its annual report analyzing the student [...]
Statistics on financial literacy are often discouraging. For example, FICO surveyed U.S. bank customers and found only 30 percent got a passing grade on questions about their own financial rights. Younger people were less [...]
October is a great time of year for a lot of reasons. Autumn is here and the air is finally turning a little cooler. Kids are back in school, college and pro football is on [...]
As financial institutions and consumers continue to deal with the effects of onerous security breaches that have hit major retail, restaurant and hospitality businesses in the last year or so, the push for integrating EMV ([...]
The discussion boards are buzzing around the makeup of a good financial marketing department. Many Marketing Executives are inquiring about the best team structure and the skill-sets needed in today’s hypercompetitive market. There’s [...]
International CU Day meeting at royal residence is good for UK CUs–and the global movement. by: Lisa Hochgraf It might surprise you to learn that a June BBC news article reported that just 2 [...]
by: Noel Sanger Hollywood couldn’t have written a better script for the Kansas City Royals so far during Major League Baseball’s postseason. Think about it – an underdog team, four, extra-inning playoff games, a [...]
by: Robin Remines You can’t anticipate every disaster, but preparation and testing will go a long way towards recovery when an event does occur. Credit unions should embrace the Boy Scout motto of “Be [...]
by: Henry Meier In today’s blog I come not to criticize the CFPB, but to praise it. Earlier this week, it proposed further amendments to its Integrated Disclosure requirements that take effect August 2015. [...]
