News Archives

What are they pushing today?

What are they pushing today?

by: Rick Ivey Funny how in most instances, the opinions expressed in articles, seminars, and blogs depends on what products and services the author is promoting. You can find infomercials over it all, branch technology, [...]

Five big data pitfalls to avoid

Five big data pitfalls to avoid

by: Brandon Bogler Big Data has reached a critical stage. The market is poised to grow to more than $50 billion by 2017. Yet, more than 55 percent of Big Data projects continue to fail. [...]

The power of positive thinking

The power of positive thinking

by: Dan Berger Think positive. You’ve heard it before; you’ve said it before. In the middle of a crisis when everything seems to be falling apart around you, it might be the last [...]

Be a better leader now

Be a better leader now

Last night I went to bed with every intention of getting up to work out. The only problem is I did not take into consideration the unyielding comfort of my bed on a fall morning [...]

Service culture Is killing credit unions

Service culture Is killing credit unions

A key differentiator that credit unions promote is superior customer (member) satisfaction. This is a well-intentioned virtue, but is creating a distraction from what credit unions must have to survive – a sales and service culture. [...]

What is the objective?

What is the objective?

by: c. myers Before any project within a credit union is launched, the project manager and project team should construct an appropriate objective statement for the finished project. The objective statement should clearly give anyone [...]

The spookiest credit unions around

The spookiest credit unions around

For these credit unions, it’s Halloween 365 days a year. by: Drew Grossman Black Lagoon Employees Credit Union: Founded  in 1954 by a small group of marine biologists, the credit union is a tragic [...]

Friction

Friction

by: Anthony Demangone I remember paydays growing up. My father would go to the credit union and stand in line to get money. As did everyone else. Friction.  The ATM reduced that friction. I remember [...]

How to analyze your stakeholders

How to analyze your stakeholders

They can make or break your change initiative. by: Lisa Hochgraf When credit union executives are trying to lead, they need to get buy-in from a variety of people–or stakeholders. For example, if the [...]