News Archives

Are you asking questions about cyber security?

Are you asking questions about cyber security?

by: Henry Meier The Federal Financial Institutions Examination Council (FFIEC), which reflects the combined wisdom of all the financial regulators including the NCUA, released a “statement” yesterday in which it strongly recommended that financial institutions [...]

Shake up the credit union marketing mix

Shake up the credit union marketing mix

When it comes to banking, the first thought in most people’s mind is ‘Bank.’ An obvious statement to some but to credit unions, this is a dirty word – and a pretty big problem. The [...]

Not just words

Not just words

There is an individual who daily expresses in words his feelings about credit unions, regulations, banks, CFPB, NCUA and for that matter, anything that may strike his fancy. Some of his commentaries are humorous and [...]

Prepaid cardholders expected to lead mobile payment charge

Prepaid cardholders expected to lead mobile payment charge

by: Konrad Christensen Prepaid cardholders are currently among the top mobile payments users in the U.S. With that in mind, the fact that prepaid card transaction value is expected to total $274 billion by [...]

Are you the Olive Garden of auto loans?

Are you the Olive Garden of auto loans?

Is your credit union the Olive Garden of choices for financial services? I hope not. My hometown newspaper, The Greenville News recently published a great article on the dining preferences of the Millennial Generation…also [...]

The unfortunate state of mobile payments

The unfortunate state of mobile payments

by: Raven Jiang The history of mobile payments is, upon initial examination, a puzzling one. There are very few ideas in the tech industry that are as clear in their potential utility as user-friendly contactless [...]

Demystifying big data for financial services

Demystifying big data for financial services

by: Matt Read Many of us feel pressured to start focusing on Big Data, and to work it into our standard operating procedures. But how do we do that? Should that be our goal, to [...]

What makes a good CUSO?

What makes a good CUSO?

A CUSO, or Credit Union Service Organization, is a terrible thing to waste.  About 8 years ago, 7 Credit Unions and I started Ongoing Operations.  We have had our share of great success and our [...]

#backtobasics

#backtobasics

Would you say there is a difference between a high school senior and a professional/parent in their mid-thirties? There is a lot of growing up that occurs in those years, yet age 18-34 is [...]