A real Friday treat for you here, as we managed to track down Mr. Charlie Trotter and get him on the show for a little chat on improvisation, humility, and creativity -- and how those [...]
When you look back over bosses you respected, bosses that were okay and bosses that were, how can I say it, needing a major reboot, what made them different? Personally, I really liked a boss [...]
Selling is a fact of life. We attempt to sell ourselves to find the perfect mate. We sell our abilities, knowledge, and experience to succeed. We even sell something as innocuous as a meticulously prepared [...]
A healthy organizational culture supports your organization’s long-term success. Culture is the set of norms and values that are widely and strongly shared throughout the organization. Culture and values contribute to everyone in the [...]
It’s time for credit unions to take their marketing seriously. For too long, credit unions have treated marketing as a nonessential business function, devoting too little time, money and personnel to this critical role. [...]
by: Austin Wentzlaff In recent years we’ve experienced a phenomena in business – the transformation from physical, brick-and-mortar retailers to online/mobile retailers. This transformation has shaken up the way people interact with businesses and [...]
5 characteristics to look for. by: Walt Grassl Do you know someone who is very comfortable doing a job that has no leadership dimension, even though you just know they will thrive as a leader? [...]
by: Marney McFadyen, VP of Sales, Credit Control One of the most enjoyable aspects of my role as a NAFCU Preferred Partner is that I get to talk to so many credit unions around the [...]
by: Mike Dorsett In our last post, we discussed the benefits of utilizing participation loans. A loan participation is an instrument that allows multiple lenders to participate or share in the funding of a loan. [...]
by: Anne Legg Over 3,000 cooperative thought leaders and policy makers from 93 countries convened upon Quebec to attend the 2014 International Summit of Cooperatives in early October. The event, which was tagged as [...]
Key is using in-demand tech tools to leverage and build trusted relationships, especially with millennials. by: Marc Rapport We’ve arrived at the point where the convergence of mobile and security gives credit unions perhaps [...]
by: Jonathan Lay For years at industry events, we have heard speakers address the idea of storytelling. Typically, they say something along the lines of, “You need to tell a better story.” But what does [...]
We’re notoriously nerdy when it comes to mortgage lending productivity and its inverse counterpart, cost-to-close. Being the geeks we are, we were immediately interested in a news story from last week about slide rules. [...]
2014 has already seen a dangerous increase in wide-spread cyber attacks, which have affected millions of US cardholders. With the threat of cyber attacks on the rise, credit unions and their members face an increased [...]
If you haven’t already, now is the time to start planning your 2015 content marketing budget. With a light snowfall predicted for New England this weekend, we have been reminded how fast time is [...]
