Thank you, Veterans!
It was called “The Great War” back when the world was innocent enough to think it was the war to end all wars. Then after Germany invaded Poland in 1939, the Great War became World [...]
News Archives
How to choose the right free checking account
by: Gina Ragusa By now the term “free checking” has become an oxymoron in the American consumers’ vocabulary. America’s addiction to free checking has become almost as needy as our dependency on foreign oil, [...]
Popularity of fraud text alerts increases amid data breaches
by: Nicole Reyes Fraud text alerts are among those tools assisting consumers and financial institutions (FIs) in the identification of fraud and in the reduction of the unnecessary inconvenience generated by false positives. Triggered by [...]
What is marketing?
by: Bo McDonald “Marketing” can be a pretty broad term. Try defining the word. I asked the chief executive of a mid-size credit union at the recent CUES CEO Network in Florida to do that. [...]
How to make sure Apple’s next iPhone or watch doesn’t cost your credit union business
Sometimes a topic is so timely and important that we just have to share! Enjoy this post by our friend, Brad Powell at Axiaware! by: Brad Powell How do I give my members the experience [...]
Military credit unions cast watchful eye on DoD Lending Rule
by: Marc Rapport Credit unions and the military have a long shared history, and financial institutions based on bases are paying particular attention to proposed new rules some worry could limit how they extend credit [...]
Once again, NCUA fails to disclose enforcement order
by: Keith Leggett During the closed National Credit Union Administration (NCUA) Board meeting on October 23, the NCUA Board considered an administrative enforcement action under Section 206 of the Federal Credit Union Act. The agency [...]
Checklist for getting the most from marketing technology
Could you do your job without some of the newer digital technologies? Probably not, as digital communication has become vitally important in the workday of most professionals. Take marketing, for example. From sending email promotions [...]
How storytelling could change the work you do
It has been said that next to hunger and thirst, our most basic human need is for storytelling. - Khalil Gibran The Scene: It’s Tuesday morning, November 4th in the Magnolia Ballroom in the [...]
Credit unions: Avoiding the Kodak moment
The term “Kodak Moment” became a popular saying in the early nineties as a part of a widely popular marketing campaign produced by none other than Kodak Company. The Kodak Moment I will be speaking [...]
Brand continuity is the key!
In a properly deployed Omni-Channel delivery network the experience, from the client perspective, is seamless. Often, when the client does come into the physical branch, they do so already knowing a great deal about what [...]
Build a culture of communication
by: Dan Berger Establishing a culture of open communication throughout a workplace can be a tricky endeavor. When you’re the boss, it can be difficult to get colleagues to be open and honest with [...]
Front-line experts
by: Anthony Demangone You've been at your "work bench" for years, perhaps decades. You've accumulated a mountain of expertise surrounding your organization. Your products. Your services. But you're not out with the members anymore. You [...]
When it comes to CUSO regulation, can’t we all just get along?
by: Henry Meier A day after the CU Times reported that NACUSO issued a call-to-arms urging credit unions to help fund regulatory and potential legal actions designed to protect CUSOs against regulatory encroachments by the [...]
2014 Election Results: What does this mean for credit unions?
by: Lindsey Richardson I think the Rolling Stones captured the feeling of the 2014 election results best in their song from 1969: “You can’t always get what you want, but if you try sometimes, [...]