by: Nate Wentzlaff In his #1 New York Times Bestseller book, Megatrends, John Naisbitt predicted that with the rise of “high tech” solutions, people would increasingly feel a need for “high touch” connections to balance [...]
by: Henry Meier Good morning, if this headline got your attention, get your mind out of the gutter. Think in bankruptcy parlance. A “strip off” occurs when a court cancels a lien that is wholly [...]
Which generation do you think I’m referencing? Millenials? Gen Y? (which seems to have been absorbed into the former, sadly) Baby Boomers? All of them. It doesn’t matter how old you are; if [...]
by: James Robert Lay As the toilet flushes, it hits me. “I can’t believe it,” I thought to myself. “It really was that simple.” Washing my hands, I laughed, thinking about how difficult I [...]
by: Mark Arnold Jumping into what must be considered the lead for “Most Incredibly Stupid Thing Ever Done by an Australian” is 26-year-old Harrison Williams. A few days ago while on a boating trip with [...]
Although a credit union is operated cooperatively, as a “not-for-profit” entity, the “not-for-profit” status of credit unions does not prevent them from making money. Credit unions generate their revenue almost entirely from lending, both business [...]
Customer satisfaction is essential for businesses to succeed today. While customers tend to expect a lot from the industries they do business with – particularly in financial services – only one group can meet that challenge: credit [...]
There's a lot that needs to be done before successfully executing a strategic plan to accomplish your business goals—I know this and I feel for anyone tasked with this job. And social media, being [...]
Early in 2014, I was asked to judge the Next Top Credit Union Executive contest. My duties would include reviewing video and blog posts from the top 15 as we worked to the final five. [...]
by: Anthony Demangone Recently, I had a chance to speak with a credit union CEO who turned around her credit union's performance in about two years. I asked her how she did it. Let me [...]
How to talk up credit unions so more people buy in—and benefit. by: Heidi Overman The most viable financial model in America today is the cooperative credit union system. So why isn’t the [...]
by: Henry Meier In the immortal words of Elaine from Seinfeld is it time for you to attempt conversion? Right now card issuers are liable for the costs of POS fraud involving both credit and [...]
by: Bill Prichard CO-OP is expanding its “Empowering People” initiative by increasing the frequency of new content to provide financial literacy education to Millennials and raise awareness of credit unions as a partner on their [...]
Millennials are the largest segment of consumers shopping for checking accounts. In fact, roughly 40% of those looking for a new credit union are under 30 years old. Failing to compete in this segment spells [...]
by: Anna Pena We get asked often why a firm focused on Hispanic outreach is based in Iowa, a state many consider less-than-diverse. In fact, the Hispanic population in our home state more than doubled [...]
