Quicker!
I think I’ve got a man crush on Quicken Loans. They do some cool stuff. I’m sometimes jealous of the resources they have and singular focus to be a great mortgage lender. They’[...]
News Archives
Four things that lead to successful marketing – Part one
Highly effective marketing is a key driver of success for financial institutions. Without it, banks and credit unions could have the best products and services in the industry, but nobody would know about them. Too [...]
Analyzing ‘The Ongoing Evolution of the Credit Union Market’ with Celent’s Stephen Greer
Analyst firm Celent has just released a new report entitled, Catch CU: The Ongoing Evolution of the Credit Union Market, which reviews the recent consolidation of the industry through many, many, many mergers over the [...]
Challenges in 2015
During the past year, I’ve written a bunch about challenges. According to a NAFCU survey in February, here were the challenges faced by credit unions in 2014. 1. Regulatory Burden 2. Loan Growth 3. [...]
Star Wars: The Force Awakens – but is your credit union hitting snooze?
Anyone that knows me can tell you right away that I am a total Star Wars nerd. And I wear that title proudly. No offense to my Star Trek fan friends, but Star Wars is [...]
Thoughts on CurrentC
For TechCrunch's recent article, they reverse engineered CurrentC's application (currently only available by invitation) and made some observations based on what they found. In light of this press, as well as BIG's involvement in CU [...]
Social networks testing payment waters
by: Brian Day Both Twitter and Facebook appear to be taking even larger steps toward adding payments tools. Several Twitter users recently reported seeing a new “payments and shipping” option in the settings of the [...]
How to get a handle on capital and compliance
Know–and focus on–your membership. by: Moisette (Tonya) Sweat The membership is the lifeblood of any credit union. Therefore, it is the key to a credit union’s management of its capital and its [...]
Is your credit union’s financial education content awful or awesome?
by: Rob Rubin It isn't easy to make financial education interesting and engaging, which is why so many credit unions struggle to generate quality content for their social media channels. These days, consumers expect online [...]
One more example of how the big banks threaten the economy
by: Henry Meier Before the mortgage meltdown I was a proud free market extremist who would patiently explain to a misguided dinner guest how the Free-Market was a better regulator of businesses and the financial [...]
Do more locations make happier members?
by: Samantha Paxson Credit unions are at an odd crossroads with locations. On the one hand, changing branch economics make it difficult to justify adding – or even maintaining – an extensive number of locations. On the [...]
To encourage innovation, make it a competition
by: Anil Rathi The competition format has fueled major successes in business. Fortune 500 companies like AT&T and American Express often sponsor online creativity contests to inspire innovation among their customers, while Kickstarter [...]
NAFCU looks ahead to changing Congress
For most of us, the biggest immediate change in our lives after the midterm elections has been the end of the constant barrage of political ads every time we turn on our TVs. While we [...]
Using your community-powered advantage to create new relationships
It’s almost the end of 2014 and 66% of Americans are still angry at megabanks for their role in the 2008 financial crisis1. In particular, among Gen Y – also known as millennials – there is [...]
Payroll processing: 6 cost-saving tips
by: Norman Paul Payroll is often one of the largest expenses associated with running a business. Of course, wages and employment taxes make up the lion’s share of your payroll costs; however, the hidden [...]