We have a real Thanksgiving treat for you this holiday week -- a guest post from Aite Group's Ron Shevlin (via our friends at CU Water Water Cooler) on "The Future of Credit Unions." This [...]
Millennials are not saving, but holiday spending is up. by: Marc Rapport The holidays are here. It’s a cheery time, full of family and friends … and the gnashing of teeth about the spending and [...]
by: Mark Arnold Age. Income. Generation. Gender. Geographic location. You name it and marketers can segment it with many demographic tools. The reality is that all demographic and research tools are not created equally. While [...]
“Work is going ok for now, but there’s a rumor they’re going to downsize our department. The kids are good. Jennifer said the funniest thing the other day. But let me tell you [...]
As a credit union leader, do you ask yourself what you can do differently or better to ensure loan growth that equates to future profitability and member retention? It’s a question many, if not [...]
“If you build it, he will come.” The words of the mysterious voice in the 1989 movie Field of Dreams continue to echo throughout the credit union industry twenty five years later, specifically when it [...]
by: Laurel Stiller It’s fall and for many of us, that means it’s time for some hearty leaf raking. I love a beautiful fall day, with the sun shining and the whole family [...]
by: Peter Keers One of the best blogs I’ve read on credit union Big Data and Analytics (BD/A) in the past year is John Best’s Everybody Wants to "Moneyball" Their Credit Union. [...]
by: Anthony Demangone This is the week for being thankful. A national holiday devoted to giving thanks is a wonderful thing. Thanksgiving has always been my favorite holiday. The gathering of friends and family to [...]
by: Joe Winn But did you know…? Geico has created a marketing machine, one that can pump out memorable ad campaigns on a near-weekly basis. After looking at the competitive landscape, they realized their own [...]
by: Bill Prichard As part of CO-OP’s “Innovation in Payments” webinar held November 18, Caroline Willard, EVP, Markets and Strategy, and Michelle Thornton, Manager, Core Products, fielded questions about the latest security technology. What [...]
by: Henry Meier With snow coming the Meier family has decided to head over the river and through the woods to Grand Ma’s house on Long Island a little earlier than originally planned (I [...]
If Apple’s experiment with Touch ID is any indication, the answer to the above question may be a resounding yes. With the company’s increasing reliance on its Touch ID fingerprint authentication feature, iPhone [...]
In a recent article the author decried the expense incurred by credit unions in maintaining high touch service cultures. I read the article with great interest. Differentiation based on superior service versus banks costs credit [...]
A poor response to a Facebook complaint may cause more reputation harm than the complaint itself. Use these 3 elements to help shape your response, maintain integrity, and leave a great impression online while moving [...]
