News Archives

What you need to know about data breach communications

What you need to know about data breach communications

There’s no doubt 2014 can aptly be named “The Year of the Data Breach.” With that in mind, it’s important for community financial institutions (FIs) to have key data breach response tactics in [...]

Stop lumping X & Y together

Stop lumping X & Y together

Everyone is different and every generation is different. Marketers certainly know that. There is a seismic gap between the Mature Generation and the Millenials. Even Baby Boomers and Generation X have their fundamental differences.                         However, [...]

Branded content from credit unions

Branded content from credit unions

by: Ron Shevlin In a paper titled Identity and Opinion: A Randomized Experiment, researchers wrote: “Content and identity are inextricably linked in social media. Facebook, Twitter, Linkedin, Pinterest, Reddit, Netflix and Amazon all provide identity [...]

Be Interested. Be Interesting. Be human.

Be Interested. Be Interesting. Be human.

The data dialog is missing a significant component as it pertains to retail banking. It focuses on getting data and leveraging that data to drive relevancy and context. In other words, we’re all suppose [...]

8 thoughts on time management: working more

8 thoughts on time management: working more

by: Anthony Demangone Last week, I shared the results of a few surveys. In one survey, credit union leaders shared their personal challenges in 2015.  As you can see from this graphical representation of the [...]

How to stay ‘Top of Wallet’ in the Apple Pay era

How to stay ‘Top of Wallet’ in the Apple Pay era

Manage fraud risk, look at e-delivery and know how to serve Millennials. by: Fredda McDonald Look back at 2014 for ideas on how to prepare for the new year to come: A year of high-profile [...]

How credit unions will win over millennials in 2015

How credit unions will win over millennials in 2015

Remember Occupy Wall Street? Seems so long ago, but it’s only been four years since the “Millennial Movement” took place. And since then, the echo boomer generation has been flocking to credit unions to [...]

The bankers are right

The bankers are right

by: Henry Meier If Nixon can go to China, then I can darn well compliment the American Bankers’ Association when it makes a good point. That is what I am doing today.  Besides, if the [...]