Reindeer poop & bad holiday behavior
I did what any crazy person does and attended some of the ‘Black Friday’ shopping after Thanksgiving. Much to the dismay of my husband, I asked to stop at the “bucks” of “star” for an [...]
News Archives
Schools: Credit unions are ‘friends’ on financial journey
Chartway Credit Union President/CEO Brian Schools, who will chair the transition board of America's Credit Unions, wrote that credit unions are the best friend a consumer can have when it comes to securing a [...]
House passes resolution to block 1071 rule
The House Friday passed a Congressional Review Act (CRA) resolution with bipartisan support to block the CFPB’s rule that would require credit unions and banks to collect demographic data on small businesses that apply [...]
Reimagine your MX
Why go to a restaurant when you can easily order delivery? Why see a live show, drive a convertible or choose the scenic route? Because experience makes a difference, rapid changes in what consumers expect [...]
The wisdom of elders
In talking with a retired CEO who still follows credit union events, I asked how his perspective had changed. “I don’t feel the intensity or nuances from the grind of the day to day. . . [...]
Ransomware attack causes outages at 60 credit unions, federal agency says
About 60 credit unions in the US are experiencing outages because of a ransomware attack on an IT provider the credit unions use, a federal agency said Friday. The National Credit Union Administration (NCUA), the [...]
Curing procrastination – “Eat the crust first”
Procrastination is a common challenge that affects people at all levels of leadership. Overcoming procrastination is crucial to achieving maximum productivity, meeting deadlines, getting the important things done, not just the urgent things, and executing [...]
How Co-op’s integration strategy has evolved to meet the needs of today’s credit unions and members
Credit unions need to take notice and accelerate the introduction of new digital services their members want and need. Per Co-op’s latest research, CU members have on average three times the number of financial [...]
What makes for a ‘sticky’ credit card rewards program?
Credit unions have long been known for their commitment to customer service. But in an increasingly competitive financial services landscape — where providers ranging from big banks to fintechs are focused on delivering customer value — credit [...]
The CUInsight Network podcast: Payment trends – PSCU (#71)
Thank you for tuning in to episode 71 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders [...]
Fifty credit union women walk into a room
What do you find when you have a room filled with credit union women? Learning on all things leadership. Relationship building that goes beyond networking activities. Women not afraid to be authentic and vulnerable, showing [...]
75% of American teenagers report feeling stressed and unconfident when it comes to their finances
75% of American teenagers report feeling stressed and unconfident when it comes to their finances. And, admittedly, I can’t say that I blame them. While inflation and the costs of goods are a challenge [...]
The key to unlocking Gen Z and millennial customers? Lean into their values
Only 26% of Gen Z and 14% of millennials are credit union members, representing a substantial untapped market within the financial services sector. With a looming wealth transfer of approximately $72 trillion expected to pass [...]
House passes resolution to void section 1071 rule
The House passed a resolution of disapproval for the Consumer Financial Protection Bureau’s section 1071 rule Friday. The Senate passed the resolution in October and it will now head to President Joe Biden’s [...]
Registration for CEOs and Senior Executives Conference is now open
Credit union leaders looking to take their institutions to the next level can now register for the 2024 CEOs and Senior Executives Conference focused solely on providing the insights and strategies needed to thrive. The [...]