A call for action to the NCUA and state regulators
The beginning of a New Year gives everyone an opportunity for a fresh start, to do things better and try to improve the lives of others if you are in a position to do so. [...]
News Archives
3 competitors for credit unions to watch for in 2015
As this year begins, many credit union leaders are surveying their landscape to see what will be the big areas of concern for them in 2015. Competition is naturally one of the first areas evaluated. [...]
Can your credit union generate loan income through social media?
In today’s highly competitive market, financial institutions need to differentiate themselves as much as possible. Differentiation can take many forms, but any sort strategy that can generate loan income is especially important. Loan generation [...]
Authentic FUN at work
by: Alex Castley I hope everyone has had a wonderful holiday season and is enjoying 2015 so far! I took a lot of time off during the holidays and found some time to relax. And, [...]
Proposed prepaid product protections: changes to Regs. E and Z
by: Jane Pannier In an effort to defend prepaid product consumers, the Consumer Financial Protection Bureau is proposing what it sees as strong, new federal protections. The intent is to provide protections to consumers whether [...]
Best of 2014: Credit union big data/analytics – Part 2
by: Austin Wentzlaff Big Data/Analytics has been buzzing around different industries for some time now. A prime example is how Amazon used Big Data/Analytics to dominate the retail industry. For the Credit Union [...]
Get a good strategy for your credit union
by: Kelly Schmit Volunteers are expected to be involved in a credit union’s strategy development and prescribe a course into the future, John Oliver, president of Laurel Management Systems, Inc., told CUES’ Directors Conference [...]
Engaging your employees is critical to the success of the credit union
A recent study, conducted by Cornerstone OnDemand, looked at what motivated US employees to stay at their jobs. They interviewed 494 employed Americans ages 18 and older. The study focused on what would motivate the [...]
Staff empowerment one of the keys to Credit Union of New Jersey’s recent success, VP Robin Hickey explains
Credit Union Times latest Women to Watch recipient Credit Union of New Jersey's Vice President of Marketing/Business Development Robin Hickey joins us on the program to discuss some of the keys to her credit [...]
Steve Jobs on credit unions: The Apple marketing philosophy
“You should never start a company with the goal of getting rich.” That was one of the first pieces of advice venture capitalist and the future CEO of Apple, Mike Markkula, gave to Steve Jobs [...]
What I want for 2015
A high performing virtual branch! Yes, I need to create a real digital branch that is integrated into my other channels. Three things make it high performing – effective, convenient, & profitable. Effective – it works correctly. [...]
Long-term care insurance: the ultimate GAP protection
It's estimated that 75 percent of all credit union members are age 50 or older, according to myCUsurvey. Living longer is wonderful, but it doesn’t come without some risks. Today, 70 percent of those [...]
U.S. merchants behind in online consumer authentication
by: Brian Day With U.S. online sales forecast to reach more than $320 billion by 2016, it’s clear Americans are becoming more comfortable shopping online with each passing year. The same appears to [...]
The Credit Unions Same Old Lang Syne: Part 2
The Dan Fogelberg song “Same Old Auld Syne” seems to be a pretty accurate description of the relationship between credit unions and their members today. If you’re not familiar, here’s a link to [...]
A sales culture is not the answer
by: Ron Shevlin What is it with banks’ and (in particular) credit unions’ obsessions with developing, or instilling, a sales culture? Every so often, I run across articles that purport to teach bank and credit [...]