Financial institutions need to re-evaluate their marketing strategies to better position themselves for growth. In this highly fluid, ever-changing environment, marketers must constantly be considering new opportunities, strategies and technologies. To maintain brand awareness, increase [...]
The term "Big Data" was thrust upon us a few years ago, hitting us like a Rob Gronkowski haymaker in the waning seconds of the Super Bowl. At that time we had all this consumer [...]
Whether you love him or hate him, you can’t argue that Steve Jobs was not a passionate man. He was passionate about new ideas, about quality, and about his brand. It showed. Apple consumers [...]
Fasten your seatbelts, ladies and gentlemen: digital disruption is alive and well in credit card processing. Financial institutions are racing to remain relevant, as consumer patience dwindles and competition from non-traditional providers increases. Meanwhile, new [...]
Last month I discussed being Under Contract: Committing to the Millennial Market. The month before, I explored How I Met My Lender. Based on my experience applying for a mortgage and going under contract, I [...]
Have you been challenged to be disruptive? Have you been told you will be disrupted? Tired of the "disruptive" rhetoric? We sure are ... but disruption is nonetheless an important topic of conversation. There is, however, [...]
It's day 2 of CUES Symposium and we are still sitting in our orange desks, and while it might be a bit uncomfortable at times (by forcing us to think outside the box, or face [...]
by: John Hyche Is that service? My sister recently sold her house. Like most folks in that situation, she had big plans for the sales proceeds that required rather quick action to make all the [...]
Reimagined grocery checkout has lessons for CUs. by: Christopher Stevenson For many in Wisconsin and Illinois, a trip to Woodman’s Markets, an employee-owned grocery chain, is a weekly ritual. For the uninitiated, Woodman’s [...]
by: Anthony Demangone A few months ago, I wrote about the important difference between conflict and drama. We should be willing to take on the former, but no one wants to deal with the latter. [...]
by: Brian Day Business owners using mobile banking tend to stay logged in longer than other consumers, and they tend to utilize Apple devices to conduct their mobile banking. Looking at the mobile banking usage [...]
by: Jane Pannier Effective Date: July 23, 2015 for the Reg. J and policy changes and for the policy changes related to the posting and debiting of check and ACH transactions to financial institutions’ accounts [...]
by: Mike Lawson Say good-bye to the National Credit Union Foundation and say hello to the Foundation. Yes, the credit union's philanthropic arm has made a few changes as of late -- most apparent has [...]
As highly trusted institutions, credit unions have access to copious amounts of member data. And given the changing dynamics of modern-day consumers – namely, their preference for personalization, speed and online/mobile capabilities – this data can [...]
Congratulations! You’ve started 2015 with a bang and are most likely already executing your strategic plan to reach the goals set forth this year. Many credit union executives are in “full speed ahead” mode [...]
