News Archives

Get ‘Wow’ instead of ‘Wah, Wah, Wah’

Get ‘Wow’ instead of ‘Wah, Wah, Wah’

Enhance your communication skills to effectively deliver your message. by: Sheri Staak Effective communication is not always a given—it’s a skill set that can be learned, enhanced, and shared with those you lead. [...]

Implement tokenization to fight against fraud

Implement tokenization to fight against fraud

by: Brandon Kuehl In a new white paper, “U.S. Participates in the Global Fight Against Card Fraud,” TMG Product Manager Brandon Bogler and I take a look at what tokenization means for card-issuing financial [...]

Will your debit heat up this summer?

Will your debit heat up this summer?

Debit drives PFI relationships. It represents a large and consistent source of activity and revenue. But could you describe it as a hot item at your credit union? Using portfolio analytics and a targeted marketing [...]

Who’s the most benevolent of them all?

Who’s the most benevolent of them all?

by: Joe Winn Some may say the CUNA Governmental Affairs Conference is a glorified lobbying event. They would not be wrong. But it is far more than solely a political maneuver. It’s a family [...]

The importance of email capture

The importance of email capture

by: Jared Miller Email marketing is one of the most trackable and sales-oriented tools available to marketers. In fact, in 2014 every $1 spent on email marketing saw an average return of $44.25. Yet [...]

Blueprints for your credit union website

Blueprints for your credit union website

by: James Robert Lay It's quite simple. Building a website that sells should be approached like how you would build a branch. The very first thing you do is assess the situation. You research. You [...]

March Madness…credit union style.

March Madness…credit union style.

Ahhhh...the month of March. Brackets, RPI, team picks, tournament games...glory. The month of March is equally exciting for credit unions as we finish up the first quarter, take a look at our progress [...]

Growing into leadership

Growing into leadership

Individuals and the industry benefit when credit union executives undertake professional development. by: Soma Sarkar I’ve learned a lot about growth during my credit union career. When I was hired in 1994 to fill [...]

Credit unions get competitive compensation insights from survey

Credit unions get competitive compensation insights from survey

For the 9th consecutive year, NAFCU and Burns-Fazzi, Brock (BFB) will conduct a comprehensive survey of credit union executive compensation and benefits. The NAFCU-BFB Survey of Executive Compensation and Benefits is the industry’s most [...]

More banking options available: Credit unions

by: Christina Pontisso Cameron Huddleston of Kiplinger explores the many reasons why Americans are (still) angry at big banks. One of the main reasons involved the 2008 financial crisis that left many bank customers feeling [...]