CFPB moves to regulate payday loans
by: Henry Meier Today, our friends at the Bureau That Never Sleeps (AKA the CFPB) take their first formal but cautious steps towards regulating not only payday loans, but what I am going to describe [...]
News Archives
Mitek’s ‘Commercial Mobile Deposit Capture’ adds to the mobile arsenal of CU Services…
Ok, the name is a bit long, but the technology is pretty cool. Mitek's "Commercial Mobile Deposit Capture" can certainly add a ton of value to a credit union's already loaded arsenal of mobile services. [...]
6 tips to maximize social media marketing campaigns
by: Carie Schelfhaudt Not long ago, about the only way to get people to like your financial institution’s Facebook page or follow you on Twitter was to offer a monetary incentive, usually in the [...]
How a one-branch credit union can become an industry leader in just 3 years
The financial services industry is in the midst of a revolution shaped by changing demographics, emerging business models, and new technology innovation. The coveted Millennial demographic—18-34 year-olds—now has more options and fewer preconceived [...]
Obama budget targets education and retirement savings tax incentives
The Obama administration has proposed changes to education and retirement savings tax incentives—changes that would repeal Coverdell education savings accounts (ESAs), limit the tax deductibility of retirement savings plan contributions, and prohibit Roth IRA [...]
8 common yet costly assumptions concerning CEO succession planning
Succession planning is a current and critical initiative for many credit unions. Over 1200 CEOs will transition in the next four years. Over the past few years, I have seen various succession planning outcomes for [...]
Does your strategic plan aim to fail?
After years of training and completing several marathons, it is safe to say I love running. Pushing my body to its limits, the daily training regimen and the thrill of race day are amongst the [...]
First things first
We measure so many things. Risks. Delinquencies. Hold times. ROA. Staff turnover. Assets. Take a look at any of those things. Your ROA may be .89. Your assets may be $573 million. Your telephone hold [...]
Finding solutions for today and the future
by: Glenn Gibson There’s a great quote attributed to Bill Gates circa 1999 floating around the internet: “If General Motors had kept up with technology like the computer industry has,” he allegedly said, “we [...]
US teens low on financial literacy
by: Christina Pontisso Eileen Holley of Money Mix, explains that when it comes to knowing and understanding finances, USA teens are far behind compared to international teens. PBS NewsHour conducted a study to see how [...]
One-stop mortgage shopping an opportunity for credit unions
by: Tandy Vincent Nationally recognized consumer advocate, Clark Howard, recently posted an article encouraging homebuyers to compare mortgages to ensure they get the best interest rate. Howard says “the difficulty of getting a mortgage has [...]
3 words describing the modern business development professional
Today will examine words that describe the modern business development professional. In the same vein, this is not a scientific or comprehensive list. Rather, it is simply intended as an introductory and 30,000 foot [...]
Credit Union-backed Nationwide Hunger Awareness Tour deemed massive success
with Mike Lawson You may recall our previous two interviews with American Community Project's Dan Emery about his nationwide tour to bring awareness to hunger issues in, yes, these here United States of America. You'd [...]
There is no such thing as a trivial question
Questions can give you the unique opportunity to solve issues you never even imagined and better serve your members. When you introduce a product or service, rarely do things go exactly as planned and without [...]
Cultivating success with support
Here’s an eye-opening stat: About 80% of highly effective loyalty programs have a dedicated team.1 Which leads us to a conundrum. Employees focused exclusively on a rewards program are critical for success…but [...]