News Archives

The value of open innovation at your credit union

The value of open innovation at your credit union

by: Shazia Manus Innovation is an important element to successfully navigating the ever-changing waters of today’s technology-laden financial services environment. Open innovation is a particularly compelling form. With open innovation, one organization partners with [...]

Choose your own adventure…

Choose your own adventure…

by: Anthony Demangone I remember those wonderful books as a kid. Choose your own adventure. Do you take the crystal skull from the temple, or do you open the door? If you open the door, [...]

What does pizza have to do with credit unions?

What does pizza have to do with credit unions?

by: Preston Packer Do you remember the Domino’s Pizza commercial series from the late 1980’s – “Avoid The Noid”. Clad in a red, skin-tight, rabbit-eared body suit with a black N inscribed in a [...]

Why Apple Pay can’t be your only mobile wallet strategy

Why Apple Pay can’t be your only mobile wallet strategy

by: Paul Fiore Developing the right mobile payment strategy is a priority for any credit union that wants to stay competitive amid rapid changes in technology and consumer behavior. Apple Pay offers a smooth, consumer-centric [...]

Creating a Disney-like compliance culture

Creating a Disney-like compliance culture

by: Cindy Williams I’m a self-admitted Disney fan [addict]. I love the magic and the feeling of being transported to a different place and time. But, behind the pixie-dust and over-the-top “imagineering”, there are [...]

Bridge over troubled water

Bridge over troubled water

by: Lisa Hochgraf The 1970 Simon and Garfunkel hit “Bridge Over Troubled Water” makes me think about how CUES members help each other out. As the moderator of the members-only CUES Net listerv, I see [...]

Rolling out affordable experiential marketing for credit unions

Rolling out affordable experiential marketing for credit unions

A sneaker manufacturer promotes its newest styles with a launch event allowing consumers to compete against a famous sports star for prizes. An online retailer rewards customers by turning an airport baggage carousel into a [...]

The USPS a contender in financial disruption

The USPS a contender in financial disruption

by: Jim Ghiglieri Among the contenders in the race to disrupt the financial service industry is the U.S. Postal Service (USPS). Recently, the USPS issued a report talking through the different ways it may [...]